Police Records Integrity Technician

City of Lethbridge; Lethbridge; On-site; CAD 30,000 - 60,000; Full time

Job summary

The City of Lethbridge is hiring a Police Records Integrity Technician to support police teams through administrative tasks. This role involves managing confidential information, data entry, and maintaining operational efficiency in a fast-paced environment. Successful candidates will possess strong organizational and interpersonal skills, and a commitment to confidentiality.

Qualifications

• High degree of confidentiality, tact and diplomacy.
• Strong data entry experience required.
• Ability to maintain confidentiality of sensitive information.

Responsibilities

• Perform data entry for police and court data in the Records Management System.
• Ensure accuracy of incoming court files and documentation.
• Facilitate inquiries from internal and external stakeholders.

Skills

Accuracy

Interpersonal skills

Organizational skills

Decision-making

Microsoft Office

Education

Post-Secondary certificate or diploma

Tools

Adobe Acrobat Pro

RMS NICHE

CPIC

JOIN

Job description

https://lethbridgepolice.bamboohr.com/careers/442 **Please note only applications submitted through the Bamboo HR link below will be accepted. Applications submitted through City of Lethbridge website or other third- party sites, will not be considered**

The Lethbridge Police Service is currently accepting applications for one or more non-permanent position as a Police Records Integrity Technician in the Records Management Section. The Police Records Integrity Technician will perform a variety of administrative work in support of police teams and the police service in general. This position is responsible for collecting, processing and disseminating confidential information throughout various departments. Daily duties include data collection, entry of police and court data into the appropriate Records Management System, creating records, processing court packages.

Applicants must be willing and available to work a flexible schedule, which includes weekdays, weekends, statutory holidays and rotating evening/night shifts.

Hours: This is a 24-hour operation. You will be required to work both day and night shifts.

Wage: $38.31/hour

As Police Records Integrity Technician you will:

• Complete data entry for files which include linking addresses, people, vehicles, charges, release documents, reports, criminal records, queries, etc. In addition, you are responsible for entering data provided by police.

• Ensuring all aspects of this information provided by the officer is up to date and accurate

• Responsible for prioritizing time sensitive work based on incoming information with a high level of efficiency.

• Recognize quality assurance and provide notification of errors.

• Oversee incoming court files and ensure all court documentation and charges are complete, sworn, and correct.

• Provide file disclosure to crown as a result of legislation and ensure all time sensitive court packages are complete on shift.

• Detect documents that require relevant information ensuring information contained within documents is accurate and correct.

• Work within a number of computer software database systems entering information, ensuring quality data and accuracy of detail.

• Facilitates internal and external stakeholders by handling a number of inquiries with issues ranging from basic questions to detailed information and advice.

• The ideal candidate will have the ability to work efficiently, with a high degree of accuracy, despite regular interruptions and changing priorities.

• They will have demonstrated the ability to communicate effectively and professionally, while maintaining strict confidentiality when handling sensitive information.

• The ideal candidate will also possess sound decision-making skills, flexibly and good judgement in managing their workload, and a detailed knowledge of Microsoft Office.

• Previous experience in a police or legal setting would be an asset, as would experience in Adobe Acrobat Pro and the following police specific systems, RMS NICHE, CPIC and JOIN. You will answer the switchboard, which may include non-emergency calls, and perform other related duties as required. This is a fast-paced, detailed- oriented, data accuracy and result driven position.

As the successful candidate you will have:

• Excellent interpersonal skills and sound judgment to effectively maintain relationships with stakeholders

• High degree of organizational skills and high attention to detail

• High level of confidentiality, tact and diplomacy

• Strong independent working skills and the ability to plan and organized oneself in a self-directed environment

• Strong data entry experience

• Exceptional computer skills including Microsoft Office and the ability to learn new software systems

• Ability to plan and organize in a self-directed environment

• Ability to quickly align with shifting priorities to address frequent interruptions

• Interpersonal skills to maintain working relationships with stakeholders

• A thorough knowledge of the laws, policies and procedures is considered an asset

• Post-Secondary certificate or diploma is considered an asset

The successful candidate is required to consent to a police security clearance, which includes the voluntary completion and submission of a personal disclosure form (lifestyle questionnaire), criminal and police records check, reference checks and truth verification through polygraph examination.

STEPS OF HIRING PROCESS

Resumes will be reviewed for relevant qualifications, education, experience, training and skills

Selected applicants will be contacted to complete a Personal Disclosure Form and Security Clearance Declaration (applicable to applicants outside of LPS)

Competitive applicants will be contacted for a Behavioral Descriptive Interview

Security Clearance Check will be conducted (applicable to applicants outside LPS)

Completion of a satisfactory police fingerprinting check (applicable to applicants outside LPS)

Successful completion of a Polygraph Examination Procedure (applicable to applicants outside LPS)

Reference verification of a minimum of three professional references (applicable to applicants outside LPS)

A successful candidate(s) will be selected and offered the position

All components of the selection process will be administered, scored, evaluated and interpreted in a fair and uniform manner

Duration of the hiring process may take approximately two months

Qualified candidates are invited to submit their resume with cover letter, online via the bamboo HR link posted above.

Submissions will be accepted until Thursday June 19th, 2025 at 4:00PM MST

For further information on this opportunity, please contact: Akin Ishola, Manager, Records Management Section, Lethbridge Police Service at [phone], or by email at [e-mail]

**Please note only applications submitted through the Bamboo HR link above will be accepted. Applications submitted through City of Lethbridge website or other third party sites, will not be considered**

Facility Dogs

As a prospective employee it is important for you to know that LPS has two facility dogs in the workplace. LPS facility dogs are here to support our employees in positive, constructive manner. Further, LPS facility dogs support the emotional needs of victim’s and or witnesses through the Criminal Justice Process. A Facility Dog is directed by a professional with specialized expertise. Facility dogs frequent many areas of our building. In addition, we have police service dogs. Our police service dogs have minimal interaction with employees on site under the supervision of a trained handler.

Landed Immigrant/Citizenship Status Canada

The Lethbridge Police Service welcomes employment applications from those who are currently Canadian Citizens or Canadian Permanent Residents. We require a significant background screening process to obtain a successful security clearance as a condition of employment with our agency. As an employer, we are unable to sponsor Canadian Work Permits/Visas or Permanent Residence applications at this time.

Work Location

LPS employees are required to carry-out their assigned duties in-person at a Lethbridge Police Service facility. Our Lethbridge Police Service Headquarters are located at 135 1st Avenue South Lethbridge, AB T1J 0A1**

“THE CITY OF LETHBRIDGE IS AN EQUAL OPPORTUNITY EMPLOYER”

We thank all applicants in advance for their interest. We will only contact individuals selected for interviews.