PMA (Preventative Maintenance Agreement) Account Manager
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About
Summary : Highly successful and poised for continued growth both in the domestic and international markets, we are seeking a qualified PMA (Preventative Maintenance Agreement) sales representative with a proven sales record and a general understanding of fire alarm, security, and telephone access systems.
The successful candidate will be highly motivated and resourceful, with an aptitude for learning and keeping pace with ever-advancing technology.
Key Responsibilities
- Identify and obtain new sales for PMA service and inspections.
- Develop and upsell new and existing accounts by checking customers’ buying history, proactively contacting existing customers to ensure orders are handled accurately and in a timely manner.
- Target new business opportunities using industry contacts and expertise.
- Establish relationships with building owners, property management companies, prospects, and industry insiders through a combination of cold calling, outdoor field sales, and direct marketing efforts to present Mircom products and services and solicit new business.
- Upsell and maintain service agreements with existing customers through a combination of outdoor field sales, phone sales, and marketing efforts.
- Develop innovative solutions using Mircom products and services to competitively meet customer needs.
- Develop a win/pricing strategy based on market and customer knowledge.
- Sell new service agreements on all company products and services.
- Meet directly with customers to establish their needs and drive the overall sales process.
- Create proposals for service agreements, test inspections, and preventive maintenance.
- Quote sales agreements for customers with technical accuracy and within company pricing guidelines.
- Maintain client rapport by understanding current and future needs and responding promptly.
- Identify and resolve customer concerns and issues accurately, efficiently, and in a timely manner.
- Demonstrate and present to customers a thorough understanding of company services and communicate market pricing, customer needs, and competitor information and services.
- Acquire and maintain sound knowledge of all product lines and services offered.
Requirements and Skills
- Proven B2B sales with strong prospecting skills including telephone and in-person cold calling.
- Self-starter with a high level of motivation.
- Aptitude for learning.
- Excellent interpersonal skills and effort at building relationships with a strong service orientation.
- Solid team player.
- Willing to travel for customer calls.
- Advanced sales skills and ability to develop customer solutions.
- Proficient computer skills.
- Minimum 3+ years of technical sales experience, including fire & life safety industry.
- Strong oral and written communication skills in English.
- Post-secondary education (sales or technical degree/diploma).
- Excellent presentation skills.
- Experience with preparing thorough quotes.
- Knowledge of fire alarm industry and/or technology, OFC fire code, and building codes is an asset.
- Must possess a car and hold a valid driver’s license.
What Mircom Offers
- A great working environment with opportunities for career advancement.
- Competitive salary.
- Group Insurance benefits.
- Company RRSP program.
We thank all applicants for their interest; however, only candidates being considered for interviews will be contacted.
Disclaimer
Mircom does not accept resumes from employment placement agencies, head-hunters, or recruitment suppliers not in a formal contractual arrangement with us. Any unsolicited resumes will not be considered. We will not pay any fees for unsolicited resumes.
- Location: Quebec, Québec, Canada
Work Experience
- Business Developer / Sales Development Representative
- Other Sales
Languages
Additional Details
Seniority Level: Mid-Senior level
Employment Type: Contract
Job Function: Sales and Business Development
Industries: Technology, Information, and Internet
Location: Saint-Augustin-de-Desmaures, Quebec, Canada
Posted: 1 month ago