Plumber

Bridgepoint Maintenance; Hamilton; Remote; CAD 55,000 - 90,000; Full time

Job summary

Bridgepoint Maintenance is seeking an experienced Plumber to join our residential field service team. This on-call, field-based role requires diagnosing leaks, repairing toilets and fixtures, and completing service calls independently across Ancaster and surrounding areas in Ontario.

Your strong troubleshooting skills, professional communication with customers, and reliable attendance are essential as you travel between appointments and document work via our mobile app.

Qualifications

• At least 5 years of paid plumbing experience.
• Ability to diagnose and complete service calls independently.
• Strong troubleshooting and problem-solving skills.
• Protect homes from water damage while performing repairs.
• Communicates professionally with customers and the operations team.

Responsibilities

• Diagnose plumbing problems and locate leaks.
• Repair toilets, faucets, sinks, shut-off valves, and drains.
• Replace fixtures and advise on maintenance.
• Document service notes and update job status via mobile app.
• Travel between appointments and attend any required training or meetings.

Skills

Troubleshooting

Independent work

Customer communication

Problem solving

Education

Licensed plumber

Tools

Plumbing tools

Job description

Job
Overview

• On-Call
• Ancaster, Ontario, Canada
• Field-Based

Important Location Requirement:
This is a remote position; however, candidates must be located in the same country, city, or region where the job is posted. The successful candidate must be available to attend a local office, meeting, training session, or company event if requested.
Please only apply if you are based in the location listed on this job posting. Remote does not mean the position is open worldwide.
Every Service Call Solves a Different Problem
A leaking pipe, a backed-up drain, a faulty shut-off valve, or a fixture that needs to be replaced, every appointment is different, but the goal is always the same: solve the problem efficiently while protecting the property from further damage.
Bridgepoint Maintenance is growing its residential field service team and is looking for experienced Plumbers who can work independently, communicate professionally, and deliver quality workmanship on every service call.
Our Hiring Process
Once we receive your application, our recruiting team will review your experience.
Candidates whose background closely matches the role will receive an email within 24 to 48 hours inviting them to complete a pre-recorded online interview.
The interview allows us to better understand your plumbing experience, trade qualifications, diagnostic process, tools, transportation, availability, and ability to complete service calls independently before moving selected candidates to the next stage.
Typical Service Calls
Appointments May Include

• Diagnosing plumbing problems and locating the source of leaks
• Repairing toilets, faucets, sinks, shut-off valves, drains, and supply lines
• Replacing plumbing fixtures and common household components
• Completing dishwasher and laundry appliance water connections
• Inspecting plumbing systems for additional concerns
• Responding to active leaks and helping prevent further property damage
• Testing completed repairs before closing the work order
• Photographing completed work and documenting service notes
• Updating appointments through our mobile work app
• Travelling directly between scheduled service appointments

The Technician We’re Looking For
We’re Looking For Someone Who

• Has at least 5 years of paid plumbing experience
• Can diagnose and complete plumbing service calls independently
• Has strong troubleshooting and problem-solving skills
• Understands how to protect homes from water damage while completing repairs
• Knows when work falls outside their approved scope and should be escalated
• Communicates professionally with customers and our operations team

You Will Also Need

• Your own reliable vehicle
• Your own plumbing tools, equipment, and common service supplies
• A smartphone capable of using GPS, mobile work apps, taking photos, and submitting digital job updates
• Basic English communication skills
• Reliable attendance and strong organizational skills

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