Plumber

Bridgepoint Maintenance; Brantford; Hybrid; CAD 65,000 - 90,000; Full time

Job summary

Bridgepoint Maintenance is seeking an experienced residential plumber to join our on-call field service team in Brantford, Ontario. You will work independently on service calls, diagnosing leaks, repairing fixtures, and ensuring clean, safe water systems for homeowners.

You must have at least five years of paid plumbing experience, strong troubleshooting skills, and the ability to communicate professionally with customers and our operations team.

Qualifications

• Minimum 5 years of paid plumbing experience.
• Ability to diagnose and complete service calls independently.
• Strong troubleshooting and problem-solving skills.
• Knowledge of protecting homes from water damage during repairs.
• Ability to escalate work outside approved scope when needed.
• Professional communication with customers and operations.

Responsibilities

• Diagnose plumbing problems and locate leaks on service calls.
• Repair toilets, faucets, sinks, shut-off valves, drains, and fixtures.
• Install plumbing fixtures and connect water supplies.
• Inspect systems for additional concerns and test repairs.
• Document work notes and update mobile job records.
• Travel between scheduled service appointments.

Skills

Diagnose plumbing

Troubleshooting

Customer communication

Independent work

Job description

Job

Overview

• On-Call
• Brantford, Ontario, Canada
• Field-Based

Important Location Requirement:

This is a remote position; however, candidates must be located in the same country, city, or region where the job is posted. The successful candidate must be available to attend a local office, meeting, training session, or company event if requested.

Please only apply if you are based in the location listed on this job posting. Remote does not mean the position is open worldwide.

Every Service Call Solves a Different Problem

A leaking pipe, a backed-up drain, a faulty shut-off valve, or a fixture that needs to be replaced, every appointment is different, but the goal is always the same: solve the problem efficiently while protecting the property from further damage.

Bridgepoint Maintenance is growing its residential field service team and is looking for experienced Plumbers who can work independently, communicate professionally, and deliver quality workmanship on every service call.

Our Hiring Process

Once we receive your application, our recruiting team will review your experience.

Candidates whose background closely matches the role will receive an email within 24 to 48 hours inviting them to complete a pre-recorded online interview.

The interview allows us to better understand your plumbing experience, trade qualifications, diagnostic process, tools, transportation, availability, and ability to complete service calls independently before moving selected candidates to the next stage.

Typical Service Calls

Appointments May Include

• Diagnosing plumbing problems and locating the source of leaks
• Repairing toilets, faucets, sinks, shut-off valves, drains, and supply lines
• Replacing plumbing fixtures and common household components
• Completing dishwasher and laundry appliance water connections
• Inspecting plumbing systems for additional concerns
• Responding to active leaks and helping prevent further property damage
• Testing completed repairs before closing the work order
• Photographing completed work and documenting service notes
• Updating appointments through our mobile work app
• Travelling directly between scheduled service appointments

The Technician We’re Looking For

We’re Looking For Someone Who

• Has at least 5 years of paid plumbing experience
• Can diagnose and complete plumbing service calls independently
• Has strong troubleshooting and problem-solving skills
• Understands how to protect homes from water damage while completing repairs
• Knows when work falls outside their approved scope and should be escalated
• Communicates professionally with customers and our operations team

You Will Also Need

• Your own reliable vehicle
• Your own plumbing tools, equipment, and common service supplies
• A smartphone capable of using GPS, mobile work apps, taking photos, and submitting digital job updates
• Basic English communication skills
• Reliable attendance and strong organizational skills

Experience That Will Stand Out

Preference May Be Given To Plumbers With Experience In

• Residential plumbing service calls
• Leak detection and repair
• Fixture replacement
• Drain and sewer service
• Water heater installations and repairs
• Renovation or rough-in plumbing
• Preventative plumbing maintenance

Assignments are matched to each plumber’s verified qualifications, legal work authority, and approved scope of work.

Compensation & What You’ll Receive

Compensation is based on experience, verified qualifications, approved scope of work, and the type of service appointments completed.

You’ll Also Benefit From

• Consistent residential plumbing service opportunities
• Flexible field-based work
• Mobile scheduling, navigation, work orders, and digital reporting
• Support from an experienced dispatch and operations team
• Opportunities to expand your approved work scope as additional qualifications are verified
• The opportunity to grow with a maintenance company focused on responsive service, quality workmanship, and long-term customer relationships

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