Platform Specialist

Mackenzie Investments; Toronto; Hybrid; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a skilled Systems Integrator to enhance seamless integration across platforms in a large-scale infrastructure environment. This role involves configuring third-party systems, optimizing performance, and troubleshooting connectivity issues. The ideal candidate will thrive in a hybrid work environment, demonstrating strong technical skills, effective communication, and a customer-focused approach. Join a diverse and inclusive team dedicated to continuous learning and innovation, where your contributions will significantly impact the financial success of clients across Canada.

Benefits

Hybrid Work Environment

Employee Wellness Programs

Continuous Learning Opportunities

Diversity and Inclusion Initiatives

Qualifications

• Strong technical acumen with advanced troubleshooting abilities.
• Proficiency in Windows and Linux operating systems.

Responsibilities

• Configure and maintain third-party systems for optimal performance.
• Liaise with vendors to troubleshoot connectivity issues.

Skills

Networking Basics

Security Fundamentals

Windows Server Administration

Linux Server Administration

Cloud Platforms (Azure, AWS, Google Cloud)

SSH/SFTP Protocols

Problem-Solving

Interpersonal Communication

Education

Bachelor's Degree in Computer Science or related field

Relevant Certifications (e.g., AWS, Azure)

Tools

PowerShell

Python

Bash

System Monitoring Tools

Job description

Job Description

Grade: P6

Referral Level: Level 1

Division: IGM-Tech

IGM Financial Inc. is one of Canada's leading diversified wealth and asset management companies with approximately $271 billion in total assets under management. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments.

Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy is Mackenzie Investments, founded in 1967. Mackenzie Investments is a holistic asset-management partner for thousands of Canadian financial advisors and the investors they support.

At Mackenzie Investments You Can Build Your Career with Confidence.

We have a vision and a strategy that will challenge the way business in this industry is done and help Canadians be successful in the ways that mean the most to them. As part of our team, you will do some of your best work, develop some of your most valuable skills and give back in ways that make a difference in the lives of Canadians. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive, while also providing resources to ensure physical and mental wellness were put front and centre.

Join an unstoppable team that is embedded in continuous learning, understanding, and knowledge sharing. You will thrive in our supportive environment where you can indulge your curiosity to learn, while receiving the feedback you need to refine your skills and abilities. We are dedicated to offering a hybrid work environment when applicable.

Mackenzie Investments is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.

Job Overview:

We are seeking a highly skilled Systems Integrator to join our team and play a key role in ensuring seamless integration across platforms within a large-scale infrastructure environment. This role involves configuring and supporting third-party systems, liaising with SaaS providers and external vendors to troubleshoot connectivity issues, optimizing performance, and maintaining clear, impactful documentation.

The ideal candidate will possess strong technical acumen, advanced troubleshooting abilities, and a highly analytical mindset. Proficiency in Windows and Linux operating systems, excellent communication skills, and a customer-focused approach are essential for fostering collaboration across teams and delivering optimal system performance.

Key Responsibilities:

• Configure, support, and maintain third-party systems, ensuring optimal performance and integration.
• Act as a liaison between SaaS systems, third-party vendors, and internal teams to troubleshoot connectivity and application issues.
• Serve as a project resource, assisting in the transition of applications into the support team.
• Work closely with internal teams and external vendors to diagnose and resolve system issues.
• Analyze, optimize, and improve existing integrations and workflows.
• Ensure compliance with security standards and best practices across integrations.
• Support activities, including production deployment and maintenance phases, ensuring comprehensive documentation and orientation for Production Services teams

Required Skills & Qualifications:

• Networking & Security: Comprehensive understanding of networking basics (types of networks, protocols, network devices) and security fundamentals, including firewalls, encryption, and modern authentication methods.
• Infrastructure & Cloud Technologies: Experience with DNS, Active Directory, Unix/Linux and MS Windows server administration, and cloud platforms (Microsoft Azure, Google Cloud, AWS). Strong dedication to staying updated with current trends, best practices, and emerging technologies. Experience implementing and supporting new application technologies in large-scale infrastructure environments, including on-premises and hosted solutions.
• File Transfer Systems: Advanced knowledge of SSH/SFTP protocols, key exchange mechanisms, file encryption algorithms (e.g., PGP), and managed file transfer services (e.g., Vshell, MOVEit, Sterling B2B Integrator).
• Middleware: Understanding of web services administration (IIS, Tomcat, WAS) and certificates.
• Problem-Solving & Troubleshooting: Proven ability to analyze complex system interactions, identify root causes, and implement solutions efficiently. Excellent analytical skills to address system-level challenges and optimize workflows.
• Interpersonal & Communication Skills: Superior communication, negotiation, and collaboration skills with technical and non-technical stakeholders. Demonstrated ability to work effectively in team environments and independently, with a strong customer service orientation and ability to write clear, meaningful documentation.
• Technical Curiosity & Innovation: Track record of identifying improvements, automating workflows, and enhancing system efficiency. Positive attitude and ability to learn new technologies quickly while leveraging internal consulting skills to drive innovation.

Assets:

• Experience integrating APIs and working with RESTful/SOAP services.
• Familiarity with scripting languages (e.g., PowerShell, Python, Bash) to streamline processes.
• Understanding of system monitoring tools and logging frameworks\

Please visit our career page by clicking on the following link: https://www.mackenzieinvestments.com/en/careers

We thank all applicants for their interest in Mackenzie Investments; however, only those candidates selected for an interview will be contacted.

Mackenzie Investments is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.

Please apply by May 12, 2025.

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