Platform Owner, Enterprise Resource Planning (ERP) system transformation – People %26 Culture/H[...]

Export Development Canada; Montreal; Hybrid; CAD 94,000 - 127,000; Full time

Job summary

Export Development Canada (EDC) is looking for a Platform Owner for its ERP transformation project. This role involves significant responsibilities in managing HR platforms and interfacing with tech and business teams to optimize EDC's operational capabilities. Candidates should have extensive product management experience, preferably in ERP and HR platforms, and a commitment to fostering a collaborative environment.

Benefits

Flexible benefits program

Defined Contribution Pension Plan

Competitive vacation program

Comprehensive wellness programs

Professional Development support

Qualifications

• Minimum of 7 years’ hands-on experience in Product Management or Platform Management.
• Proven experience with ERP systems and HR platforms.
• Bilingual in both official languages of Canada (English and French) is preferred.

Responsibilities

• Manage and maintain existing HR platforms, ensuring compliance and security.
• Lead the ERP Request for Proposal (RFP) process for selecting a new ERP system.
• Develop features and stories to build out platform capabilities for business requirements.

Skills

Communication Skills

Technical Knowledge

Leadership

Project Management

Education

Undergraduate Degree in Human Resources, Business Administration, Information Technology, or related field

Job description

Application deadline: July 18th, 2025

Join the EDC Team!

At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade. #LI-Hybrid

Position: Platform Owner, Enterprise Resource Planning (ERP) system transformation – People & Culture/HR squad

Employment Type:Permanent

Compensation Details :

• Product Owner 18 : Salaries typically range from $94,664 to $126,219 annually, based on qualifications and experiences, plus a performance-based incentive.

Location:

• Export Development Canada operates in a hybrid work environment, currently requiring employees to work in the office 2 days per week. (subject to change)
• This role can be performed from EDC’s headquarters in Ottawa or from one of our Community Hubs located in Toronto, Mississauga, Montreal, Brossard, Laval, Calgary, Halifax, or Vancouver.
• Relocation assistance is available for candidates who meet the eligibility criteria.

About EDC:

At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.

Why Join EDC?

• Collaborate with a diverse, experienced team – Work alongside talented professionals who bring a wealth of knowledge and expertise to drive success.
• Thrive in a supportive, teamwork-driven environment – Flourish in a workplace where collaboration and mutual support are paramount.
• Impact global communities through sustainable growth in emerging markets – Make a meaningful difference by fostering sustainable development in key regions around the world.
• Recognized as one of Canada’s Top 100 Employers, Best Diversity Employers, and a Top 100 Family-Friendly Employers – Join a company that is celebrated for its commitment to excellence, diversity, and work-life balance.
• Enjoy a comprehensive Total Rewards package:
  • Flexible benefits – Our program lets you choose coverage that suits your unique needs, including Medical, Dental, Life, and more. Plus, we offer additional Flex credits to tailor your plan even further.
  • Defined Contribution Pension Plan – Secure your future with our generous matching program that helps you save for retirement.
  • Competitive vacation program – Enjoy a work-life balance with our competitive vacation program, starting with 4 weeks of vacation and 2 floater days each year for permanent employees.
  • Comprehensive wellness programs – Stay healthy and happy with access to wellness initiatives, mental health support, and fitness programs.
  • Professional Development – Advance your career with our support for growth and development through conferences, language training, and educational opportunities.

Team Overview:

• The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following objectives for EDC:
  • Define, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC’s 2030 business transformation.
  • Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitate its execution across all domains in the organization.
  • Keep pace with industry trends and emerging technologies, ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade.
  • Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences.
• The Platform Owner role for the People & Culture/HR squad, reporting to the Director of Digital Delivery, will be a key player in establishing and managing EDC’s People & Culture platforms. This role will co-drive our Enterprise Resource Planning (ERP) transformation and partner closely with the Finance team to unify platforms, modernize our digital capabilities, and deliver a seamless employee experience. This includes participating in our ERP Request for Proposal (RFP) process and leading the HR ERP implementation, as well as managing existing HR platforms. The Platform Owner will be supported by a dedicated squad .

What you will be doing:

• ERP RFP and Implementation: Take a leading role in the HR stream of the Request for Proposal (RFP) process for selecting an ERP system, and influence enterprise-wide change, from capability scoping to vendor selection.
• Platform Management: Manage and maintain existing HR platforms, ensuring they align with compliance, security, and privacy needs and policies.
• User Management: Create and maintain a user management strategy, including access configuration.
• Change Champion: Promote and facilitate the adoption of new tools, monitor uptake, and help create change plans to increase adoption.
• Architecture: With the Architecture Owner (AO), ensure and oversee adequate architecture for HR platforms, including development, integration, and security.
• Platform Capability Development: In partnership with the Business, develop features and stories to build out platform capabilities for business requirements. Balance technology sustainment and improvements with business needs.
• Performance Monitoring and Optimization: Monitor HR platforms and integrations to ensure optimal functioning. Implement changes to enhance system performance and user experience.
• Stakeholder Management: Work closely with business and technology leaders and other groups to ensure HR platforms align with corporate strategy, resources are allocated efficiently, risks are mitigated, outcomes are achieved, and benefits are realized.
• Training: In partnership with the Product Owner, provide training information to the training team so that appropriate material and workshops can be developed.

What we are looking for:

• Undergraduate Degree in Human Resources, Business Administration, Information Technology, or a related field.
• Minimum of 7 years’ hands-on experience in Product Management or Platform Management.
• Proven experience with ERP systems and HR platforms.
• Communication Skills: Strong communication skills to motivate the team and clearly communicate platform vision.
• Technical and Business Knowledge: Must be able to speak to both business and technology teams and act as a translator between them.
• Comfort with Establishing New Platforms: Must be comfortable establishing new platforms and governance.
• Leadership in Technology Implementations: Proven experience leading large technology implementations from initiation (discovery), through design, development, and implementation .

What will make you stand out:

• 3 years’ experience with ERP systems and HR platforms.
• Experience establishing new teams and governance structures.
• Bilingual in both official languages of Canada (English and French).

Eligibility:

• Eligibility: EDC is committed to Fair Employment Practices and preference will be given to a candidate who is able to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents). Candidates must meet the requisite government security screening requirements.The position is open to those who meet all of the essential requirements stated above and whose applications are received by the closing date.

This position is open to individuals who meet all the essential criteria outlined above and submit their applications by the closing date. Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world.

Apply today!

Want to learn more about EDC? Check our website here https://www.edc.ca

EDC's Commitment to Employment Equity

Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves.

We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.

Should you require any accommodation during the recruitment and selection process, please let our Recruitment team know

Your application must clearly demonstrate how you meet all the requirements. We thank all applicants' interest in a career at EDC; however, only those selected for an interview will be contacted. Please note that qualified candidates may be considered for similar roles at this level within EDC.