Platform Infrastructure Engineer (SRE Core)

Menlo Security, Inc.; Canada; On-site; CAD 112,000 - 168,000; Full time

Job summary

Menlo Security, Inc. is hiring a Platform Infrastructure Engineer to build and operate our multi-region cloud platform. You’ll work on VM and Kubernetes infrastructure across GCP and AWS, delivering resilient, secure services with IaC using Terraform and Spacelift.

Emphasis on observability, automation, and on-call reliability across the global fleet. You will collaborate with cross-functional teams, utilize LLM-based tooling like Gemini Code Assist, and contribute to security-first design while

Qualifications

• Bachelor's degree in Computer Science, related field, or equivalent experience.

Responsibilities

• Implement, deploy, and maintain VM and Kubernetes infrastructure on GCP and AWS across regions.
• Build and maintain Infrastructure as Code using Terraform modules and Spacelift, provisioning networking, compute, storage, and security.
• Implement and maintain observability using Grafana Cloud, Prometheus/Mimir, and OTel collectors across components.
• Manage certificate lifecycle, DNS automation, ingress controllers, and service mesh networking.
• Collaborate with Engineering, Product, Compliance, and Security to align on requirements and capacity planning.
• Eliminate toil via automation—write scripts, CI/CD pipelines, and use AI-assisted coding tools.
• Participate in a 24x7 on-call rotation with a globally distributed team.

Skills

Python

Go

Bash

Kubernetes

Terraform

GCP

LLM tooling

GitOps

Networking

Education

Bachelor's degree in Computer Science or related field

Tools

Terraform

Spacelift

Grafana

Prometheus

OTel

Gemini Code Assist

GKE

Job description

Menlo Security's mission is enabling the world to connect, communicate and collaborate securely without compromise. COVID-19 has made our mission all the more real. We support customers across various enterprises including Fortune 500 companies, 9/10 of the largest global banks and the Department of Defense.

The world has fundamentally changed. We are growing from 400 employees into the next phase of our journey, and we need passionate talent filled with empathy and agility. The right candidate for the job is ethical, hyper-organized, fanatical about seeing things through to completion, service-oriented, and humble enough to take feedback and coaching yet confident enough to provide feedback and coaching.

Menlo is well-funded for growth and our investors are second to none. They include Vista Equity Partners ("Vista"), General Catalyst, JPMC, American Express, HSBC, and Ericsson Ventures.

Summary

Platform Infrastructure Engineering builds and operates Menlo Security's Infrastructure Platform, enabling our customers to connect to the Internet without compromise. As a Platform Infrastructure Engineer, you'll join a globally distributed team of experienced engineers building and managing the company's core infrastructure services on a cloud-native platform built on Google Kubernetes Engine and VMs spanning multiple regions and environments. The team manages infrastructure as code with Terraform and Spacelift, deploys with Helm, and emphasizes security-first design, comprehensive observability, and multi-region resilience. The team also uses AI-assisted development and code-review tools, including Gemini Code Assist, as part of the standard engineering workflow, and this role is expected to use LLM-based tooling to build and troubleshoot infrastructure code efficiently.

Outcomes & KPIs

Key Outcome(s) Owned:

• Reliable, secure, and scalable infrastructure across GCP and AWS supporting Menlo's platform globally.

• Reduced operational toil and incident recurrence through automation and Infrastructure as Code practices.

• Comprehensive, end-to-end observability framework providing deep platform visibility, proactive health monitoring, and accelerated incident detection and resolution.
  

Success Metrics / KPIs:

• Infrastructure uptime/availability across regions (e.g., 99.9%+)

• Mean time to detect (MTTD) and mean time to resolve (MTTR) for incidents

• Percentage of infrastructure changes deployed via IaC (Terraform) vs. manual changes

• On-call incident volume and reduction in repeat/preventable incidents

• Lead time for provisioning new infrastructure
  

What You'll Do

• Implement, deploy, and maintain VM and Kubernetes infrastructure on GCP and AWS across dozens of clusters spanning development, staging, and production environments in multiple regions

• Build and maintain Infrastructure as Code using Terraform modules and Spacelift (or equivalent TACOS), provisioning networking, compute, storage, and security components, and implementing multi-layer configuration management workflows

• Implement and maintain observability solutions using Grafana Cloud, Prometheus/Mimir, and OTel collectors, designing dashboards and alerting rules across all platform components

• Manage certificate lifecycle, DNS automation, ingress controllers, and service mesh networking with Cilium

• Partner with peers and across Engineering, Product, Compliance, and Security teams to align on requirements and consult on capacity planning, disaster recovery, and architectural decisions

• Identify and eliminate toil through automation — writing scripts, building CI/CD pipelines, and using AI-assisted coding tools to move faster

• Participate in a 24x7 on-call rotation as part of a globally distributed team, responding to incidents and driving post-incident reviews
  

Functional Competencies

Required:

• Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience

• Proficiency in common programming and scripting languages, particularly Python, Bash, and Go

• Understanding of network topologies, communication protocols (e.g., TCP/IP, HTTP/S, UDP, TLS), and enterprise-grade connectivity solutions

• Kubernetes expertise, including cluster administration, RBAC, networking, workload management, and troubleshooting in production environments

• Proven experience with Terraform for infrastructure provisioning and management

• Knowledge of Google Cloud Platform services including GKE, VPC networking, Cloud DNS, Artifact Registry, Secret Manager, IAM, Gemini Code Assist, and Workload Identity

• Clear understanding of how to use LLM-based code-assist tools to effectively build and troubleshoot software
  

Preferred / Nice to Have:

• Experience with GitOps methodologies and tools
  

Our Compensation and Benefits

At Menlo Security, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is 112,000 CAD - 168,000 CAD.

In accordance with Canadian law, the range provided is Menlo Security’s reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become Menlo Security shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance.

Menlo Security is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability

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