Planning, Programming and Research Agent

Shriners Children's; Montreal; On-site; Full time

Job summary

Un établissement de santé innovant et engagé recherche un Responsable de la planification, de la programmation et de la recherche pour améliorer la qualité des soins. Vous aurez l'opportunité de travailler dans un environnement multidisciplinaire, en collaboration avec des professionnels de la santé pour mettre en œuvre des projets d'amélioration continue. Votre rôle sera essentiel pour assurer la conformité aux normes et pour communiquer efficacement les résultats des projets. Si vous êtes passionné par l'amélioration des soins et que vous souhaitez contribuer à la qualité de vie des enfants, cette position est faite pour vous.

Qualifications

• Diplôme de maîtrise en sciences de la santé ou en ingénierie biomédicale requis.
• Deux ans d'expérience clinique dans un cadre médical/surgical souhaité.

Responsibilities

• Coordonne les projets d'amélioration de la qualité et mesure des résultats.
• Mobilise les parties prenantes pour les différentes phases des projets.
• Prépare et analyse les données pour les projets de qualité.

Skills

Gestion de projet

Compétences analytiques

Compétences en communication

Résolution de problèmes

Compétences interpersonnelles

Compétences en rédaction

Flexibilité et adaptabilité

Education

Master en santé ou en ingénierie biomédicale

Tools

MS Office

Bases de données

Job description

Company Overview

Shriners Hospitals for Children - Canada provides ultra-specialized short-term orthopedic care to children in Quebec, other Canadian provinces, the United States and around the world. Affiliated with the Réseau universitaire intégré de santé et service sociaux McGill (RUISSS), the hospital promotes excellence and innovation in care, teaching and research. Working at Shriners Hospitals for Children - Canada means working in a patient and family centered care environment where there are many opportunities for professional development. You will work in an innovative, creative and multidisciplinary environment focused on improving the quality of life of children and their families. With its committed and dedicated staff, Shriners Hospitals for Children - Canada has been helping children reach their full potential for over 90 years.

Job Overview

Status : Temporary full-time (12 months)

Salary: $30.27 – $53.64

Reporting to the Assistant to the Chief of Staff - Clinico-Administrative Component, the Planning, Programming and Research Officer - Medical Division - Quality Improvement and Outcome Measurement participates in the development and implementation of projects and actions aimed at continuous improvement in the quality of care and excellence of practices offered in the sectors of the Medical Division. You provide administrative and professional assistance in the development of projects and documentation contributing to the monitoring of quality and results measurement. You maintain collaboration between internal and external stakeholders. You also prepare and analyze data and review all required documentation. You summarize and communicate updates and provide information on the status of the various projects. You coordinate all stages of the projects under your responsibility and ensure that they comply with applicable standards, laws and regulations. As an ideal candidate, you are recognized for your leadership, project management skills, clinical knowledge, ability to creatively resolve complex situations and thoroughness. You must have excellent writing skills in French and English. You also embody the organization's values: respect, excellence, innovation, commitment, integrity, teamwork and responsible management.

Responsibilities

• Mobilizes the stakeholders needed to carry out the various phases of projects.
• Contributes to the elaboration of project proposals, drafts and reviews in collaboration with the clinicians, staff and students involved.
• Elaborates consent forms for quality improvement projects (QIP).
• Obtains patient consents and submits all required documentation to Medical Records.
• Completes required forms to gain access to patient medical records.
• Performs data extraction, collection and interpretation.
• Ensures the procedures described in the quality improvement project plans are respected.
• Coordinates the administrative processes and logistics required for students involved in QIP.
• Serves as liaison between healthcare professionals, clinicians, students, and external stakeholders involved in QIP.
• Benchmarks-related processes drawing on best practices and evidence.
• Designs and updates action plans to ensure consistency and progress towards objectives.
• Contributes to the writing of grant proposals, publications, posters, presentations and correspondence to facilitate the dissemination of information and implementation of action plans, and to present the results of quality and medical outcomes measurement projects.
• Presents data, findings and writes conclusions.
• Researches and keeps abreast of best practices in the targeted fields.
• Performs other tasks deemed relevant to the position.

Qualifications

Academic background

• Master's degree in a health sciences discipline or in Biomedical Engineering.
• Member in good standing of a professional order.

Experience

• Two (2) years of clinical experience in a medical/surgical, acute care setting – an asset.
• Experience in orthopedic surgery - an asset.
• Experience in pediatrics - an asset.
• Experience in the design, development or implementation of quality improvement projects and in project management – an asset.
• Experience in drafting documents, grants, publications, action plans, status reports, policies and procedures writing, and oral presentations.
• Experience in the research environment and statistical approaches.
• Experience in database navigation.
• Relevant professional experience in team coordination.

Competencies

• Good understanding of the health and social services sector, its administration and legal framework.
• Outstanding organizational skills.
• Ability to work on different files simultaneously.
• Demonstrated analytical and problem-solving skills.
• Ability to mobilize key stakeholders, individuals and teams to achieve results.
• Ability to facilitate work groups and proven ability to interact with clinical staff.
• Rigor, innovation and efficiency.
• Computer skills, particularly in data management and analysis.
• Interpersonal and organizational communication skills.
• Flexibility and adaptability.
• Autonomy, initiative and punctuality.
• Fluency in French written and spoken; capacity to communicate in English is required in order to support or collaborate with English-speaking clients and/or stakeholders.
• Proficiency in MS Office suite.