Planning and Process Enablement Lead

RBC; Toronto; On-site; CAD 90,000 - 150,000; Full time

Job summary

RBC in Toronto seeks a Planning and Process Enablement lead to drive Agile adoption and value delivery across Global Security. You will champion Lean practices, coach teams, and align initiatives with VP priorities to enable scalable insights.

Demonstrated success in enterprise Agile transformations, strong facilitation, and hands-on Jira/Confluence expertise are required; banking experience and PMP are a plus.

Qualifications

• Seven plus years as a Scrum Master or Agile Coach applying Scrum and Kanban to drive team success.
• Seven plus years hands-on with Confluence, Jira, and Kanban; proven training experience.
• Degree or Diploma in Computer Science, Business Administration, or related field.
• Proven Agile coaching expertise, enabling enterprise-scale transformations.
• Ability to lead backlog management and align work to business goals.
• Experience training teams to create and organize pages for sprint planning and knowledge sharing.

Responsibilities

• Guide teams in adopting Agile and Lean principles to improve efficiency and value delivery.
• Evaluate and provide feedback on Agile processes, tools, and procedures for better adoption.
• Collaborate to develop and implement effective solutions aligned with Agile goals.
• Train teams on Jira usage, board customization, prioritization, and reporting.
• Bridge Confluence and Agile tools to link docs, decisions, and actions from planning to execution.
• Align GS Pillar Goals and Strategy with VP and SMT to meet objectives.
• Define GS Pillar initiatives with SMT to set priorities and scope.
• Coordinate external invitations and manage planning-event attendance.
• Coach teams on capturing initiatives and features per GS standardized processes.
• Report PI status to VP and stakeholders; ensure commitments are identified and approved.
• Onboard new members to GS processes and deliver required training.
• Communicate and drive adoption of new process enhancements from SIE initiatives.

Skills

Scrum Master

Kanban

Confluence

Jira

Backlog management

Communication

Education

Degree in Computer Science or Business Administration

Tools

Jira

Confluence

Kanban boards

Job description

Job Description

What is the opportunity?

The Planning and Process Enablement lead serves as a transformative leader and catalyst for change within the Strategic Insights & Enablement (SIE) team, collaborating with decision-makers, teams, and stakeholders across Global Security. This role focuses on enhancing value delivery of AI-powered strategic insights, proactively addressing risks and obstacles, and cultivating an environment of transparency and continuous improvement. By embodying and advocating for Agile principles, leveraging strong communication and facilitation skills to thoughtfully challenge assumptions and decisions, even those from senior leadership, to drive meaningful progress in building and deploying our scalable GS Insight portal

What will you do?

• Guide teams in adopting and advancing Agile and Lean principles through the application of best practices, fostering a culture of continuous improvement and efficiency.
• Continuously evaluate and provide constructive feedback on Agile processes, procedures, and tools to enhance adoption, efficiency, and alignment with organizational goals. Recommend improvements to ensure seamless integration and scalability of Agile practices
• Collaborate with teams to develop and implement effective solutions, ensuring sustained performance and alignment with Agile goals
• Train and guide teams on effective Jira usage, including board customization, issue prioritization, and reporting, to enhance transparency and collaboration
• Bridge Confluence and Agile tools to link documentation, decisions, and actionable tasks, enabling seamless traceability from planning to execution. Guide teams on best practices and optimization techniques
• Align GS Pillar Goals and Strategy with VP to ensure organizational objectives are met
• Define GS Pillar initiatives with the Senior Management Team (SMT) to establish clear priorities and scope
• Coordinate external invitations and manage attendance for planning events
• Coach teams on capturing initiatives and features in alignment with GS Standardized Process guidance
• Report on PI status to VP and key stakeholders
• Ensure clear commitments are identified each PI from SMT, reviewed, and approved by VP
• Onboard new team members to GS standardized processes and deliver training as required
• Communicate and drive adoption of new process enhancements from SIE (Systems Integration and Enablement) initiative

What do you need to succeed?

• 7+ years of experience as a Scrum Master or Agile Coach, consistently applying Scrum and Kanban principles, practices, and methodologies to drive team success and process excellence
• 7+ years of hands‑on experience with Confluence, Jira, and Kanban, including proven expertise in training and guiding teams to optimize these tools for Agile workflows. Must demonstrate deep proficiency on best practices
• Degree or Diploma in Computer Science, Business Administration, or a transferable field (Information Systems, Engineering, or Strategic Management)
• Proven expertise with Agile coaching, effectively establishing continuous delivery channels, and empowering Agile transformations across enterprise‑scale initiatives. Demonstrated ability to elevate Agile methodologies at the organizational level, driving efficiency and cultural adoption
• Strong capability to guide teams on effectively managing and prioritizing backlogs to ensure alignment with business goals
• Experience training teams on creating, editing, and organizing pages for sprint planning, retrospectives, and knowledge sharing in Confluence
• Excellent technical and business acumen, must be comfortable presenting to a broad range of stakeholders

Nice to have:

• Certified Scrum Master / Agile Practitioner
• Change Management certification
• Previous banking experience
• PMP

What's in it for you?

What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving mutual success

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work and take on progressively greater accountabilities

#LI-POST
#TECHPJ

Job Skills

Agile Methodology, Agile Product Development, Agile Software Development, Change Management, Coaching Others, Collaboration, Communication, Decision Making, Facilitation, Time Management

Additional Job Details

Address:

16 YORK ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-06

Application Deadline:

2026-09-21

Note** : ** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.