Pipeline TD Coordinator

Pipeline TD Coordinator

Job ID 10112557 Location Vancouver, Canada Business Industrial Light & Magic Date posted 4月. 16, 2025

This role is considered Hybrid, which means the employee will work 2-3 days onsite at a Company designated location and occasionally from home.

Position Summary

We are looking for a Pipeline TD Coordinator based in our Vancouver studio to assist the Pipeline Technology team in Vancouver.

What You’ll Do

This position coordinates between Pipeline TD and Technology teams.

Show Pipeline Support

• Manages internal show ticket triage, including proper issue classification, data integrity and communication.

  • Maintains production issue ticketing system with priority updates, stakeholder follow-up and escalation to engineering from Pipeline TDs.

  • Validates production urgency for any high priority issues. Avoids derailing existing commitments.

  • Work with engineering’s Technical coordinator of escalation, triage and any overlap between Pipeline TDs, Technical Project Managers and engineering.

  • Follows up on feedback and comments from show issues.

  • Under the guidance of Pipeline TD Leadership, helps coordinate priorities between CG Supervision and Pipeline TDs.

• Coordinates show support meetings between Pipeline TD Leadership and CG Supervisors to keep regular sync on priorities across shows. Maintains a record of weekly show priorities and commitments.

Liaising with Technology

• Updates and communicates to teams on technology schedule and any schedule changes that may arise.

• Identifies opportunities with technology teams and technology coordinator to identify projects for PipeTDs.

• With the assistance of Pipeline TD Leadership, evaluates Pipeline TD skill sets for issue/project assignments.

Team Support

• Schedules show check in meetings with relevant production teams.

• Creates, updates and maintains PipeTD calendar including show check-in meetings, ergos, etc.

• Records and communicates meeting notes.

• Handles basic administrative tasks for the department, including facilitating scheduling of training for new-hires.

What We’re Looking For

• You have at minimum 2 years of project or production coordination experience in VFX production, gaming or software development or similar experience to prepare you for the job.

• You have experience with issue tracking systems like Jira, Shotgrid.

• You are familiar with documenting workflows using systems like Confluence.

• You have exceptional verbal and written communication skills and can get ideas across in a clear and concise manner.

• You have knowledge of project management methodologies and tools, ideally including knowledge of Agile software development frameworks.

• An intuitive understanding of the demands of a fast-paced, creatively-driven visual effects production environment.

• A readiness to trust others, be trustworthy.

• An ability to express yourself concisely, a willingness to speak up, and a conviction to keep everyone informed of progress and issues.

Desirable Experience

• Coordinated one or more teams providing direct support to clients.

• Experience supporting a technical team and their production stakeholders.

• Experience with facilitating multisite communications and scheduling.

• Great communication skills to coordinate interdepartmental, sometimes cross facility, needs and schedules.

• Basic understanding of the VFX pipeline workflow.

Please note that this position is not eligible for work authorization sponsorship (or extensions thereof) by ILM Vancouver. Candidates who apply to this role must have the legal authorization to work in Canada.

The hiring range for this position in Vancouver, BC is C$52,800 to C$67,500 per year based on a 40-hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A full range of medical, financial, and/or other variable pay or benefits, may be offered dependent on the level and position offered.

About Industrial Light & Magic:

Founded in 1975 by George Lucas, ILM is the leading effects facility in the world, serving the motion picture, commercial production, and attraction industries. ILM has created visual effects for over 325 feature films and has played a key role in seven of the top 10 worldwide box-office hits of all time and has contributed to 25 of the top 50. ILM has set the standard for visual effects, creating some of the most stunning images in the history of film. At the forefront of the digital revolution, the company continues to break new ground in visual effects, VR, AR, and Immersive Cinema.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with ILM (Vancouver) Inc., which is part of a business we call Industrial Light & Magic.