Physiotherapist / Manager of Clinic Services

CBI Health; Eastern Ontario; On-site; CAD 50,000 - 100,000; Full time

Benefits offered by this job

Group health benefits

Dental and vision benefits

Flexible working hours

Virtual care options

Job summary

CBI Health is seeking a Physiotherapist to lead the Cornwall clinic as Manager of Clinic Services. You will coach clinical and non-clinical staff, maintain a busy physiotherapy caseload, and build partnerships with local physicians and funders.

The role focuses on delivering exceptional client experiences and scaling clinical programs in a community-focused clinic. You will report to the Area Manager and help shape service delivery, staff development, and operational excellence across the clinic

Qualifications

• A Physiotherapy degree required.
• Registration in good standing with the Ontario College of Physiotherapists required.
• Experience in a private clinic/rehab setting.
• Results-oriented, adaptable and well organized, able to work independently.
• Strong written and verbal communication and multi-tasking skills.
• Ability to provide employee development and coaching.
• Enthusiasm for advancing clinical and leadership skills.

Responsibilities

• Foster and support clinic team with engagement in the community of local physicians and funders; develop relationships with stakeholders.
• Provide input into clinic business decisions and service delivery models.
• Coach, mentor, develop and performance manage team members through the PPD process.
• Onboard clinical and non-clinical staff to build a high-performing team focused on client experience.
• Provide access to care through clinical services or contribute to client experience and business initiatives.
• Set clinic goals aligned with strategic priorities and implement service delivery models.
• Monitor client care and outcomes and ensure compliant data collection.
• Lead administrative scheduling to drive timely access to services.
• Deliver on service excellence by maintaining standards and providing necessary tools and training.
• Organize resources to solve problems and make tough decisions, both independently and in a team.
• Work with clients to develop and implement individualized treatment plans to improve function and well-being.
• Manage and prioritize clinical caseloads and coordinate therapeutic services.
• Contribute to collaborative care models for holistic client care.
• Promote positive relationships among clients, team members, funders, and the community.

Skills

Leadership

Coaching

Team management

Communication

Clinical caseload management

Community engagement

Education

Physiotherapy degree

Registration in good standing with Ontario College of Physiotherapists

Job description

Job Category: Management

Requisition Number: PHYSI035967

• Posted : September 18, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Personal Touch Physiotherapy
Cornwall, ON K6H 1E2, CAN

Description

Physiotherapist / Manager of Clinic Services – Cornwall, ON

Our clients are at the heart of what we do. The Manager of Clinic Services is a Physiotherapist accountable for creating a clinic environment that exemplifies CBI Health purpose, values and client promise. Reporting to the Area Manager, the Manager of Clinic Services is responsible for effectively coaching, mentoring, and engaging clinical and non-clinical team members while building and deepening partnerships in the community and maintaining a clinical caseload. The Manager of Clinic Services leads the clinic in delivering outstanding client experience and consistently leads and executes effective and efficient clinical programs, ensuring successful attainment of clinical excellence and associated business outcomes.

Wage Range: $50,000 - $100,000 dependent on type of clinician

Take a look at what you’ll do each day

• Foster and support clinic team with engagement in the community of local physicians and funders (WCB, Auto Insurance Adjusters and LTD); developing and nurturing relationships with stakeholders and organizations that refer patients to CBI Health
• Provide input into clinic business decisions, service delivery models and developmental opportunities for team members that align with key strategic goals
• Coach, mentor, develop and performance manage team members through consistent use of PPD process, ensuring all team members understand their key accountabilities, perform to the expected level and have access to training and development resources
• Take an active role in onboarding activities of clinical and non-clinical team members to enhance creating a talent-rich and high-performing team with a focus on excellence in client experience
• Provide access to care through service provision (clinical) or contribute towards client experience and business initiatives of the clinic or the local area clinics (non-clinical)
• Set and deliver on clinic goals that align with the key strategic priorities and implement service delivery models
• Monitor client care and outcomes through file reviews with clinical team and review of clinical practice indicators; ensure compliance to client data collection
• Lead the administrative team in schedule management to drive timely access to services and schedule discipline
• Provide strong leadership through effective people management and engagement activities that create an environment which draws and retains high-performing talent who live the values of CBI Health
• Deliver on service excellence by leading initiatives and ongoing attention to ensuring the clinic meets expected access and consistency of service delivery standards for all clinical services, while ensuring the team has the tools and training to deliver the best clinical outcomes
• Organize resources to solve problems and make tough decisions, while functioning independently as well as part of a team
• Work with clients to develop and implement individualized treatment plans, directed towards maintaining and enhancing their physical abilities, lifestyle and well-being
• Be responsible for managing and prioritizing clinical caseloads, and for the coordination and delivery of therapeutic services
• Participate in a collaborative care model providing holistic, comprehensive care to meet the needs of clients
• Promote positive relationships between clients, team members, funders and the community

Here’s what you’ll need to be successful

• A Physiotherapy degree
• Registration in good standing with the Ontario College of Physiotherapists
• Experience in a private clinic/rehab setting
• A results-oriented, adaptable, well organized approach with the ability to function independently
• Sound written and verbal communication and multi-tasking skills
• The ability to provide employee development and coaching
• Enthusiasm for furthering your clinical and leadership skills through additional training

Here’s a look at our total rewards

• Continuous learning and skills development, including growth pathways to higher levels of leadership
• Training and mentoring from a national network of experts
• Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
• Flexible working hours and virtual care options

About Us

CBI Health is Canada's leading community healthcare provider. Our national interdisciplinary network of healthcare staff and professionals is over 2,500 strong, and we continue to find ways to innovate our services to provide better recovery and support for our clients. Along with mentoring and continuous learning opportunities to help advance your career, we are building a culture of inspiration, recognition and celebration for the meaningful work our team does every day, all across the country. Join the new CBI Health and find where your better begins.

We’re changing how healthcare is experienced. We believe it starts with putting our clients first. Our diverse healthcare team works together with our clients to address all parts of their life, to provide data-driven solutions and better health outcomes . Learn more at cbihealth.ca .

CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.

We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.