Physical Security Enablement V

Embedded Shishya; Brampton; On-site; CAD 58,000 - 86,000; Full time

Job summary

Equinix is seeking a Physical Security Enablement Technician to maintain security systems across Canada data centers in the Toronto region. The role focuses on access control, video surveillance, and alarm systems, requiring strong technical troubleshooting and coordination with vendors and auditors.

You will work on-site to support maintenance, incident response, and security project tasks, ensuring compliance with Equinix standards and regional regulations while collaborating with

Qualifications

• Typically requires a high school diploma.
• 3-5 years of progressive work experience in security integration.
• CompTIA Security+ or Network+ Certification
• ASIS PSP Certification
• Certified in AMAG Access Control System
• Certified in CompleteView Video Management System
• Familiarity with IP networking, VLANs, and PoE for security device deployment

Responsibilities

• Support moderate security installations and de-installations.
• Coordinate with site management and vendors for audits and RFPs.
• Maintain ACS and VMS, perform patching and updates.
• Provide on-site technical support for security issues across data centers.
• Respond to security incidents and assist with investigations.

Skills

Security integration

Vendor management

IP networking

Technical troubleshooting

Education

High school diploma

Tools

AMAG Access Control System

CompleteView Video Management System

IP networking

Job description

Who are we?

Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.

Job Summary

The Physical Security Enablement Technician is an on-site role responsible for maintaining the integrity, performance, and compliance of physical security systems across multiple data centers in the Toronto metro. This position requires strong technical expertise in access control, video surveillance, and alarm systems, along with the ability to troubleshoot and resolve issues to ensure continuous system reliability. A solid understanding of physical security architecture, low-voltage cabling, and IP networking is essential. Working both independently and collaboratively, the technician performs moderately complex tasks, supports incident response efforts, and ensures all security operations align with Equinix standards and regulatory requirements. The role also involves direct engagement with vendors, internal teams, and external auditors, contributing to the overall safety, security, and operational resilience of the Data Center facilities in the region.

Responsibilities

Work Orders

• Supports moderate security installations/de-installations
• Handles moderate non-standard work requests for security custom orders internally and externally; based on scale, may also require vendor coordination
• Supports tracking of customer security ticketing orders, including reporting requirements and audit requests
• Involved in supporting senior team members with the development and distribution of Request for Proposals (RFPs) to vendors for moderate-scale security infrastructure projects requiring multiple bidders
• Coordinates auxiliary equipment and machines with problem solving and minor repairs to avoid/minimize downtime; may support the troubleshooting and maintenance of office security equipment, if necessary
• Prioritize repairs based on severity and customer impact
• Provide technical support for security-related issues at Data Centers across Canada

Incident Management

• Responds to moderately difficult on-site security incidents and events, including moderate security failures, problems and delays
• Assists with reporting and root cause analysis relating to moderately difficult security incidents
• Has substantial understanding of the security incident decision matrix and properly reports security incident declarations with the Equinix Operations Center (EOC); works with stakeholders for potential Internal Incident Report (IIR)/Post Incident Report (PIR) response

Facility / Infrastructure Maintenance

• Supports moderate issues for local security, in responding to and resolving issues and/or condition reports for the ACS (Access Control System) and VMS (Video Management Systems), in accordance with policies and procedures
• Supports preventative maintenance for security infrastructure, according to the standard operating procedures, for on-time and accurate security patching and updates
• Participate in moderate customer-facing support requests, including negotiated audits, security custom orders and cage build initiation
• Coordinates asset inventory for security IP address management, including tracking and distributing IP addresses for security equipment
• Performing system diagnostics, firmware upgrades, software updates and operating system updates

Vendor Management

• Supports moderate security vendor work associated to customer-facing security buildouts and internal security infrastructure requests
• Coordinates with the site management team to interface with third party auditors to support fulfilling internal and external auditory requirements

Site Administration

• Has substantial understanding of security processes and procedures and quality control initiatives to ensure they are followed and adhered to
• Analyzes and maintains security drawings and site-specific supporting documentation

Collaboration

• Provides assistance to security stakeholders during moderately difficult maintenance activities
• Communicates with stakeholders to properly coordinate security installations impacting facility infrastructures
• Partners with security teams to implement and validate system upgrades and provide recommendations
• Supports cross-functional teams on new builds and expansions

Qualifications

• Typically requires a high school diploma
• 3-5 years of progressive work experience in security integration

Additional Qualifications

• CompTIA Security+ or Network+ Certification
• ASIS PSP Certification
• Certified in AMAG Access Control System
• Certified in CompleteView Video Management System
• Familiarity with IP networking, VLANs, and PoE for security device deployment
• Security project management experience

The targeted pay range for this position in the following location is / locations are:

Canada - TR6 Toronto : 58,000 - 86,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full‑time position determined by role, level, and location. The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job‑related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

• Employee Assistance Program: An Employee Assistance program is available to all employees.
• Canada Core Benefits:- Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members.
• Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax‑Free Savings Plan (TSFA).
• Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

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This posting is a new position within our organization.