Physical Evaluation Board Liaison Officer - PEBLO

Decypher; Brandon; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading provider of professional and management solutions is seeking a Medical Service Coordinator in Brandon, Canada. This dynamic role involves guiding and supporting military personnel and their families regarding benefits and rights while coordinating necessary evaluations and appointments. Ideal candidates will have an associate's degree and experience within military health systems. Strength in document management and coordination is key, along with a commitment to maintaining privacy standards.

Qualifications

• Degree from an accredited institution is required.
• Two years’ experience as a PEBLO or five years’ in a civilian disability program.
• Current license in a U.S. State or Territory is mandatory.

Responsibilities

• Obtain and forward documents for service members according to regulations.
• Coordinate evaluation and follow-up appointments related to benefits.
• Guide activities across military and veterans affairs to meet member needs.

Skills

Document Management

Guidance Provision

Coordination

Communication

Case Tracking

Education

Associate's Degree in business administration, management, or healthcare organizations

Job description

Current job opportunities are posted here as they become available.

Subscribe to our RSS feeds to receive instant updates as new positions become available.

Decypher is a leading provider of professional, technology, and management solutions and services. We serve clients globally across Federal, Commercial, Local, and State sectors. Our employees are our most valuable asset and play an integral role in our success. Working at Decypher is more than a job; it's a career where your talent and energy are valued, and you can make a difference. We invite you to join our professional team.

Minimum Qualifications:

• Degree: Associate's Degree in business administration, management, or healthcare organizations.
• Education: Same as degree requirement, from an accredited institution.
• Experience: Two years’ experience as a PEBLO within the DoD military health system in the last 6 years; or five years’ experience in a civilian disability program; or two years’ experience as a Medical Service Coordinator (MSC).
• Licensure: Must hold a current, unrestricted license in a U.S. State, Territory, Commonwealth, or D.C.

This job description is not all-inclusive. Employees may be asked to perform other duties as assigned by supervisors or management.

Required Skills/Abilities

• Obtain, assemble, and forward documents for active duty, AFRC, and ANG to relevant stakeholders according to regulations.
• Ensure processing of Line of Duty (LOD) for each IDES case.
• Provide guidance to military personnel, retirees, and families regarding their rights, benefits, and obligations.
• Coordinate evaluation and follow-up appointments, and facilitate referrals related to benefits.
• Assist incapacitated or legally incompetent service members and their legal next-of-kin with their rights and benefits.
• Serve as liaison among service members, commanders, healthcare professionals, case managers, and advocacy programs.
• Process Review-in-Lieu-of (RILO) MEB cases as directed.
• Respond to inquiries from beneficiaries, agencies, and interested parties.
• Guide activities across the Military Health System and Veterans Affairs to meet member needs.
• Assist with appeals, medical reviews, rebuttals, and coordinate legal counsel.
• Maintain and update program documentation and safeguard medical information according to privacy laws.
• Support medical staff with regulatory and procedural aspects of profiling and disability processing.
• Track cases, analyze performance data, and generate reports and briefings for stakeholders.
• Coordinate travel arrangements for members appealing to FPEB and emergency travel for seriously ill/injured members.
• Advise service members and staff on PEB findings and assist in preparing appeals.

Decypher values diversity and is committed to providing an inclusive work environment. We are an equal opportunity employer, complying with all applicable regulations.

This position is not authorized for remote/telework