Photography Community Engagement and Customer Service Representative (Print Shop) - HUB

Canon Canada; Brampton; On-site; CAD 45,000 - 65,000; Full time

Job summary

Canon Canada is seeking a Photography Community Engagement and Customer Service Representative to increase foot traffic to the Print Shop through effective community engagement. Responsibilities include organizing workshops, managing partnerships, and promoting services while ensuring quality in order fulfillment. The role offers diverse shifts and excellent employee benefits.

Benefits

Comprehensive health coverage (medical, dental, vision)

Life insurance and disability programs

Vacation and paid personal time

Tuition Assistance Program

Discounts on Canon products

Free coffee and snacks

On-site cafeteria and fitness center

Employee referral program

Employee Appreciation Events

Qualifications

• Minimum 3 years' experience with community engagement in the photo eco-system.
• Ability to manage multiple projects and deadlines effectively.
• Knowledge of basic photo editing with Adobe tools.

Responsibilities

• Engaging with online photography community and moderating discussions.
• Developing partnerships with complementary businesses.
• Promoting Canon Print Shop services and managing print orders.

Skills

Community Engagement

Project Management

Data Analysis

Adobe Photoshop

Adobe Lightroom

Education

High School Diploma or Equivalent

Job description

Overview

Photography Community Engagement and Customer Service Representative (Print Shop)

• Do you enjoy building relationships with businesses that are part of the photo eco-system?
• Do you enjoy organizing photography workshops, and guess speaker events?

#LIS#

As a Photography Community Engagement and Customer Service Representative, you will play a key role in increasing foot traffic to the Canon Print Shop by engaging with the local and online photography eco-systems.

Responsibilities

Key Responsibilities

• Engaging with the online photography community by moderating discussions, answering questions, and promoting the shop’s services
• Identifying and developing partnerships with complementary businesses, such as framing and photo editing services, to enhance service offerings
• Working closely with the marketing team to develop and execute promotional campaigns and events including
  • Photography workshops,
  • Guest speaker sessions to enhance customer engagement and service offerings.
• Promoting Canon Print Shop programming and services to businesses and communities in the surrounding area by making in-person visits and meetings.
• Tracking and reporting on the effectiveness of marketing campaigns, community engagement efforts, and sales activities in order to provide feedback for future initiatives.
• Working with the marketing team to create content for social media, the Canon Canada website, and newsletters to promote the shop’s products and services
• Handling print orders from intake to fulfillment, ensuring quality, accuracy, and timely delivery
• Ensuring the proper opening and closing of the Canon Print Shop
• Maintaining cleanliness and safety standards

Qualifications

To Succeed, You Will Have

• High School or Equivalent Diploma
• Minimum 3 years’ experience with community engagement in the photo eco-system
• The ability to manage multiple projects, print deadlines, and process improvement project impacting the print shop
• The ability to generate reports and analyze data for management recommendations
• Knowledge of Adobe Photoshop and Lightroom for basic photo editing

Why Join?

HUB WORK

• This role will require you to work different shifts to operate the Print Shop, including opening and closing procedures, based out of your assigned office, Monday to Friday, from 8:30 am to 4:30 pm and/or 9:30 am to 5:30 pm.

BENEFITS

• Comprehensive health coverage plan that includes medical, dental and vision
• Life insurance, disability and wellness programs
• Vacation, Paid Personal Time and Sick days
• Matching RRSP contribution & Profit-Sharing Program
• Tuition Assistance Program for professional continuing education
• Discounts on Canon products, retailers, memberships and more!

EMPLOYEE PERKS

• Free coffee and snacks
• On-site cafeteria and outdoor patio
• Employee gym and fitness center
• Employee referral program
• Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
• Community involvement
• Employee Appreciation Events