Phlebotomist (Donor Care Associate)

Canadian Blood Services; Nanaimo; On-site; Part time

Job summary

Join a dynamic and caring organization committed to saving lives as a Donor Care Associate. You will play a crucial role in collecting blood donations safely and providing excellent service to donors. This part-time position offers a rewarding experience, where your people skills and commitment to health equity will make a meaningful difference in the lives of patients across Canada. With comprehensive benefits and a supportive team, this is your chance to contribute to a vital mission while enjoying a flexible work schedule.

Benefits

Comprehensive Health Benefits

Dental Benefits

Vision Benefits

Employee Discounts

Wellness Programs

Qualifications

• Completion of high school and accredited training in phlebotomy.
• Experience in customer service and effective communication with donors.

Responsibilities

• Conduct registration and screening to determine donor eligibility.
• Monitor donors for safety and comfort during the collection process.

Skills

Phlebotomy

Customer Service

Communication Skills

Interpersonal Skills

Basic Computer Skills

Education

High School Diploma

Accredited Training in Phlebotomy

One-Year Related Experience

Tools

Microsoft Word

Microsoft Outlook

Job description

Job category : Laboratory and phlebotomy

Job posting ID : 6907

Employment status : Regular part-time

Position's anticipated start date : 2025-05-12

Classification : HEU 180

Salary / Rate of pay : SD 18 to SD 21 - $29.27 to $30.46

Application requirements :

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

Together, we can make all the difference in the lives of others.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About the role

Canadian Blood Services is looking for a Regular part-time Donor Care Associate to join our Collections Operations West, Nanaimo team.

The Collections team is responsible for supporting Canadian Blood Services by collecting donor blood in a safe manner to enable safe products which save lives every day. In this role, you will perform phlebotomy in the collection process in accordance with health and safety standards. You will work face-to-face with donors, team members, and volunteers, providing them with safe and quality service during each stage of the collection process.

Formula for success

• Leveraging your superb people skills and ability to communicate effectively with donors, you will conduct registration and confidential screening to determine eligibility and build a positive donor experience.
• Utilizing your excellent customer service skills, you will monitor donors for safety and comfort, provide post-donation care, and respect donor privacy.
• Drawing on your knowledge or experience in following procedures, you will ensure safe processing and handling of blood products.
• With your interpersonal skills, you will work with others and assist in the collection of whole blood and apheresis blood components which save lives daily.
• At mobile events within our communities, you will assist in setting up booths, tables, and equipment to ensure donor clinics are properly prepared for use.

Desired education and skills

• Completion of high school.
• Completion of accredited training in phlebotomy, or one-year related experience, or an equivalent combination of education, training, and experience may be considered.
• Basic computer skills and the ability to learn new systems and programs. Previous knowledge of Microsoft Word and Outlook are assets.

What we offer you

• Comprehensive group health, dental, and vision benefits for you and your family.
• Premiums paid according to the collective agreement.
• Employee discounts, wellness programs, and professional resources.

What you can expect

• Willingness to travel. Work days may include Mondays, Tuesdays, Wednesdays, Thursdays, and Fridays, with one 3-night overnight stay in Campbell River. Hours of work are based on a 52-week rotation. Shift times vary, including early mornings, late evenings, and weekend shifts.
• Transportation for mobile events will be provided by Canadian Blood Services.
• Mandatory new employee orientation and training are conducted in Vancouver.
• Physical requirements include the ability to lift weights up to 10 kg (22 lbs.).

Diversity and inclusion are vital to ensuring health equity across Canada. We are committed to reflecting Canada’s population and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We thank all applicants for their interest. Only those considered for an interview or assessment will be contacted. Please add [emailprotected] and [emailprotected] to your safe senders list to ensure receipt of emails.

Applicants requiring accommodation should discuss their needs with us.