Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Tillsonburg; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking dedicated Pharmacy Technicians to join their team. This role emphasizes a patient-centric approach, allowing you to interact directly with customers and build strong relationships. You'll benefit from a comprehensive training program aimed at helping you achieve PTCB certification while gaining valuable on-the-job experience. As part of a supportive environment, you'll have access to the latest technology and resources to enhance your skills and advance your career in the healthcare sector. If you're passionate about making a difference in patients' lives, this opportunity is perfect for you.

Qualifications

• Must be fluent in English, with strong communication skills.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Assist the pharmacist in accordance with regulations and company policies.
• Use pharmacy systems to process prescriptions and coach others.
• Deliver excellent customer experiences and resolve issues.

Skills

Customer Service

Pharmacy Systems Operation

Communication Skills

Education

High School Diploma

Pharmacy Technician Certification

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences to prepare you to become a certified pharmacy technician.

Responsibilities

1. Assist the pharmacist, under direct supervision, in the practice of pharmacy in accordance with state and federal regulations, and assist in other Pharmacy Department duties per company policies and procedures.
2. Use pharmacy systems to obtain patient and drug information, process prescriptions, and, if PTCB certified, assist and coach other pharmacy technicians and cashiers in pharmacy system operation.
3. Deliver a distinctive and delightful customer experience by engaging customers and resolving issues.

Customer Experience

• Greet customers and patients, offer assistance, resolve issues, and answer questions to ensure a positive experience.
• Share customer service best practices, including interpersonal habits and Walgreens service traits, to deliver exceptional service.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practices under supervision, ensuring compliance with policies and regulations.
• Perform duties like entering patient and drug info, filling prescriptions, verifying medicines, and assisting with workflow.
• Report prescription errors immediately and adhere to policies regarding dispensing and quality improvement.
• Handle sales transactions and assist customers in locating products.
• Process third-party claims and support inventory management activities.
• Assist in clinical services and coordinate with healthcare providers as needed.
• Maintain the pharmacy environment, ensuring cleanliness and orderliness.
• Follow all company policies, and maintain respectful coworker relationships.
• Complete assigned tasks and special projects.

Training & Personal Development

• Earn and maintain PTCB certification through our training program and/or state requirements; certification may be a condition for promotion.
• Attend training and continuing education to stay updated on healthcare and pharmacy developments.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends.