Pharmacy Technician – Home Delivery & Patient Support

Sanavie; Montreal; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Daytime schedule

Wellness expense account

Training and professional development

Medical and dental insurance after 3 m

Job summary

Sanavie is seeking a Pharmacy Technician - Home Delivery in Québec. You will support daily operations, coordinate patient deliveries, and resolve complex issues with professionalism and care. You will collaborate with multiple departments to ensure accuracy and an exceptional patient experience.

The role offers a daytime schedule with competitive compensation based on experience, and growth opportunities within a leading Québec pharmacy group.

Qualifications

• Experience in pharmacy, healthcare, or an administrative office environment.
• Excellent communication and interpersonal skills with patients and staff.
• Ability to manage a high volume of administrative tasks.

Responsibilities

• Identify patient needs and coordinate resources to support their care.
• Maintain accurate and up-to-date patient records.
• Contact patients to schedule and confirm medication deliveries.
• Handle calls requiring professional, empathetic communication.
• Process complex requests, billing issues, and escalations efficiently.

Skills

Customer service

Communication

Organization

Attention to detail

Bilingual French/English

Education

Diploma in Pharmacy Technical Assistance or related field

Tools

Pharmacy software

Billing systems

Job description

Sanavie is seeking a Pharmacy Technician - Home Delivery in Québec. You will support daily operations, coordinate patient deliveries, and resolve complex issues with professionalism and care. You will collaborate with multiple departments to ensure accuracy and an exceptional patient experience.

The role offers a daytime schedule with competitive compensation based on experience, and growth opportunities within a leading Québec pharmacy group.