Pharmacy Technician - Best Possible Medication History (BPMH) - (214025)

Island Health; Victoria; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Regulated Pharmacy Technician to join their multidisciplinary team. This role is crucial for ensuring patient safety and optimizing therapeutic outcomes through accurate medication histories. The technician will work in various patient care settings, conducting detailed interviews and collaborating with pharmacists and physicians. Ideal candidates will possess strong communication skills, attention to detail, and the ability to thrive in high-pressure environments. Join a forward-thinking organization committed to continuous improvement in quality and safety.

Qualifications

• Graduation from an accredited Pharmacy Technician program or equivalent experience.
• Current registration with the College of Pharmacists of British Columbia.

Responsibilities

• Ensure accurate medication histories from patients and families.
• Work closely with healthcare professionals to enhance patient care quality.

Skills

Verbal Communication

Written Communication

Organizational Skills

Keyboarding Proficiency

Ability to Work Independently

Attention to Detail

Education

Grade 12 Graduation

Accredited Pharmacy Technician Program

Job description

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a shared responsibility. Continuous improvement in quality and safety is inherent in this position.

Reporting to the Pharmacy Clinical Coordinator or designate and under the supervision of the Technician Team Leader and/or Site and/or Clinical Coordinator, the Best Possible Medication History (BPMH) Regulated Pharmacy Technician works in various patient care settings to ensure accurate medication histories are obtained from patients and families. They play a pivotal role in a multidisciplinary healthcare team, ensuring the accuracy and completeness of patients' medication histories upon hospital admission—especially when patients are in their most acute state—by conducting detailed interviews in Emergency Rooms (including psych emergency, trauma bays, and isolation rooms for communicable diseases), ICU, HAU, and Medical Floors. The technician gathers information about current medications and compares this with medical records, including contacting family physicians and retail pharmacies to resolve discrepancies or missing details.

Working closely with pharmacists, physicians, and other healthcare professionals both within and outside Island Health, they contribute to medication safety, optimize therapeutic outcomes, and enhance patient care quality. They operate according to the competency guidelines, scope/standards of practice for Pharmacy Technicians as outlined by the College of Pharmacists of British Columbia, and organizational policies, procedures, standards, and protocols. The BPMH Clinical Pharmacy Technician role requires strong communication skills, attention to detail, and a commitment to patient safety.

Medication reconciliation is a mandated organizational practice; the BPMH is the first step in this process, making the technician's work essential to patient care and meeting Accreditation Standards.

Qualifications: Education, Training, and Experience

• Grade 12 graduation from an accredited Pharmacy Technician program or an equivalent combination of education, training, and experience.
• Current practicing registration as a Pharmacy Technician with the College of Pharmacists of British Columbia.

Skills and Abilities

• Effective verbal and written communication skills.
• Ability to interact effectively with others.
• Physical ability to perform duties.
• Proficiency in keyboarding.
• Organizational skills.
• Ability to work independently with minimal supervision.
• Capability to work in high-risk, direct patient care areas in potentially stressful environments.
• Ability to operate related equipment.

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