Pharmacy Technician - Best Possible Medication History (BPMH) - (211635)

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a shared responsibility. Continuous improvement in quality and safety is inherent in all aspects of this position.

Reporting to the Pharmacy Clinical Coordinator or designate and under the supervision of the Technician Team Leader and/or Site and/or Clinical Coordinator, the Best Possible Medication History (BPMH) Regulated Pharmacy Technician works across various patient care settings to ensure accurate medication histories are obtained from patients and families. As a vital member of a multidisciplinary healthcare team, they ensure the accuracy and completeness of patients' medication histories upon hospital admission, especially when patients are in their most acute state. This involves conducting detailed interviews with patients in Emergency Rooms (including psych emergency, trauma bays, and isolation rooms for communicable diseases), ICU, HAU, and Medical Floors. The BPMH Pharmacy Technician collects information about patients' current medications and compares this with medical records, including contacting family physicians and retail pharmacies to resolve discrepancies or missing details.

Working closely with pharmacists, physicians, and other healthcare professionals both within and outside Island Health, they contribute to medication safety, optimize therapeutic outcomes, and improve patient care quality. They operate according to the competency guidelines and scope/standards of practice for Pharmacy Technicians as outlined by the College of Pharmacists of British Columbia, as well as organizational policies, procedures, standards, and unit-specific protocols. The BPMH Clinical Pharmacy Technician role demands strong communication skills, attention to detail, and a commitment to patient safety.

Medication reconciliation is a mandatory organizational practice; obtaining the best possible medication history is the first step in this process, making the work of BPMH Clinical Pharmacy Technicians essential to patient care and meeting Accreditation Standards.

Qualifications: Education, Training, and Experience

• Grade 12 education and graduation from an accredited Pharmacy Technician program or an equivalent combination of education, training, and experience.
• Current practicing registration as a Pharmacy Technician with the College of Pharmacists of British Columbia.

Skills and Abilities

• Effective verbal and written communication skills.
• Ability to interact effectively with others.
• Physical capability to perform the duties of the position.
• Proficiency in keyboarding.
• Strong organizational skills.
• Ability to work independently with minimal supervision.
• Capability to work in high-risk, direct patient care areas, often in stressful environments.
• Proficiency in operating related equipment.

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