Pharmacy Program Team Lead - 9 -month contract

MWI Buying Group; Oakville; Hybrid; CAD 55,000 - 110,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision care

Family support

Dependent care

Adoption assistance

Infertility coverage

Family building support

Behavioral health programs

Paid parental leave

Paid caregiver leave

Professional development programs

Job summary

Cencora is seeking a Pharmacy Program Team Lead to coordinate prescription workflows, mentor staff, and support onboarding while ensuring timely patient service and program execution within a nine-month contract.

The role requires a healthcare-related Bachelor’s degree, several years in specialty pharmacy operations, and management experience. Competitive salary and comprehensive benefits are offered.

Qualifications

• Bachelor’s degree in healthcare administration, business, life sciences, pharmacy technology, or related field preferred.
• 3+ years of experience in specialty pharmacy operations, pharmacy support, reimbursement, or related healthcare operations.
• Less than 2 years of experience in a management capacity preferred.
• Certification in pharmacy technician support or equivalent preferred.

Responsibilities

• Coordinate prescription workflow and related activities to meet daily deadlines.
• Coach and mentor their team members.
• Onboard new hires and cross-train existing associates.
• Maintain knowledge of drugs/programs assigned to their team.
• Act as Subject Matter Expert for their program portfolio.

Education

Bachelor’s in healthcare

Job description

Les membres de notre équipe sont au cœur de tout ce que nous faisons. Chez Cencora, nous sommes unis dans notre responsabilité de créer des avenirs plus sains, et chaque personne ici est essentielle pour que nous puissions atteindre cet objectif. Si vous souhaitez faire la différence au cœur de la santé, rejoignez notre entreprise innovante et aidez-nous à améliorer la vie des personnes et des animaux partout dans le monde.

Primary Duties and Responsibilities

• Coordinate prescription workflow and related activities to meet daily deadlines
• Ensure workload is shared equitably among associates, including those in other teams
• Coach and mentor their team members
• Actively contribute to the successful on-boarding of new hires and cross-training of existing associates
• Collaborate with other pharmacy associates to achieve desired results
• Ensure team monitors outgoing shipments to ensure delivery occurred within desired time frame
• Consult regularly with Pharmacy Manager, Pharmacists and other pharmacy program management
• Resolve or elevate operational and customer issues through a solution‑based approach
• Maintain comprehensive knowledge of, and documentation on, the drugs/programs assigned to their team
• Maintain working knowledge of the drugs/programs assigned to other teams
• Able to disseminate knowledge and information efficiently to their team
• Act as a Subject Matter Expert for their program portfolio
• Work collaboratively with other Innomar business units and ABSG Patient Programs (including Health Forward) in fulfilling pharmacy responsibilities in program development and execution
• Participation in and representation of pharmacy at interdepartmental meetings
• Prepare/review and process manual claims and audits in a timely manner
• Liaise with the pharmacy Accountant to manage accounts receivable, assignment of benefits, and related documentation
• Enter prescriptions into the computer; retrieve and/or correct data in computer
• Assist team in completion of day-to-day activities to meet Program deadlines
• Screen calls and gather relevant information for Pharmacist
• Oversee inventory management practices
• Ensure timely completion of routine administrative tasks
• Understand pharmacy performance metrics
• Review and analyze reports, invoices or other financial documentation
• Prepare, review and/or maintain Quality Assurance documentation, including CAPAs
• Report Adverse Events in accordance with provincial regulatory standards and, where applicable, internal and contractual obligations
• Fulfill any other duties within their scope of practice as outlined in the Job Description relevant to that designation
• The Pharmacy Program Team Lead will also be assigned other duties and tasks as required from time to time

Qualifications

• Bachelor’s degree in healthcare administration, business, life sciences, pharmacy technology, or a related field preferred, or equivalent experience required
• 3+ years of experience in specialty pharmacy operations, pharmacy support, medication access, reimbursement, fulfillment, or a related healthcare operations environment required
• Less than 2 years of experience in a management capacity preferred
• Certification in pharmacy technician support, pharmacy operations support, or equivalent preferred

Temps Plein.

Salary Range* $55,002 CAD - 109,901 CAD

This posting is intended to fill an existing vacancy for our Pharmacy Program Team Lead - 9 -month contract role.

Affiliated Companies: Affiliated Companies: Innomar Strategies Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.

Benefits

• Soins médicaux
• Soins dentaires
• Soins de la vue
• Soutien aux familles qui travaillent
• Soutien aux personnes dépendantes
• Aide à l'adoption
• Couverture de l'infertilité
• Soutien à la constitution d'une famille
• Solutions de santé comportementale
• Congé parental rémunéré
• Congé rémunéré pour les aidants
• Programmes de formation, ressources de développement professionnel et opportunités de participer à des programmes de mentorat, groupes de ressources pour les employés et activités bénévoles

Cencora s'engage à offrir l'égalité des chances en matière d'emploi sans distinction de race, de couleur, de religion, de sexe, d'orientation sexuelle, d'identité sexuelle, d'information génétique, d'origine nationale, d'âge, de handicap, de statut de vétéran ou d'appartenance à toute autre classe protégée par la loi fédérale, nationale ou locale. Le succès continu de l'entreprise dépend de l'utilisation complète et efficace de personnes qualifiées. Par conséquent, le harcèlement est interdit et toutes les questions liées au recrutement, à la formation, à la rémunération, aux avantages, aux promotions et aux transferts respectent les principes d'égalité des chances et sont non discriminatoires. Cencora s'engage à fournir des aménagements raisonnables aux personnes handicapées au cours du processus d'embauche, conformément aux exigences légales.

Si vous souhaitez demander un aménagement dans le cadre de votre recherche d'emploi, veuillez appeler le 888.692.2272 ou envoyer un courriel à [e-mail]. Nous déterminerons les aménagements à apporter en fonction de chaque demande. Les messages et les courriels concernant autre chose que des demandes d'adaptation ne seront pas retournés.