Pharmacy Operations Manager

Alberta Health Services; Edmonton; On-site; CAD 79,000 - 135,000; Full time

Job summary

The Royal Alexandra Hospital, part of Alberta Health Services in Edmonton, seeks an Operations Manager for its pharmacy department to lead operations, drive quality initiatives, and supervise staff. The role collaborates with site leaders, union representatives, and program staff to align with strategic plans and patient‑care goals.

The Operations Manager will oversee staffing, budgeting, equipment, and supply management, ensuring service excellence and adherence to organizational objectives.

Qualifications

• Registered Pharmacy Technician with the Alberta College of Pharmacy.
• Minimum of three years in a hospital pharmacy environment.
• Commitment to ongoing professional development; leadership potential.

Responsibilities

• Provide direction and leadership for RAH pharmacy operations.
• Supervise pharmacy technicians and assistants.
• Collaborate with stakeholders to meet program objectives.
• Plan staff, training, budget, equipment and supply needs; monitor expenditures.

Skills

Leadership experience

Project management

Change management

Collaboration

Education

Registration with Alberta College of Pharmacy

Job description

Your Opportunity

The Royal Alexandra Hospital is located in the heart of Edmonton and provides general and specialized medical and surgical health services. The hospital serves almost a million patients each year and is dedicated to providing the highest level of patient care, medical excellence, and compassion. Notable programs include the Lois Hole Hospital for Women, which offers comprehensive, high-risk obstetrical and maternal care; the CK Hui Heart Centre, one of the leaders in cardiac care in Western Canada; the Eye Institute of Alberta, the only hospital-based comprehensive eye treatment centre in northern Alberta; and the Orthopedic Surgery Centre, specializing in hip and knee arthroplasty. We embrace our inner city-ness and are proud of the Inner City Health and Wellness Program. Pharmacy Services vision at AHS: To lead the nation in high-quality pharmacy care through a team dedicated to collaboration, professionalism, and continual learning.

Description

The Operations Manager of the Royal Alexandra Hospital (RAH) pharmacy department is a key leadership role within the Edmonton pharmacy operations team and reports to the Director of Pharmacy. This position is responsible and accountable for providing the direction, leadership, and organization over the activities at the RAH in support of the vision, mission and business plan of Alberta Health Services and Pharmacy Services. This position is also responsible and accountable for establishing and contributing to the achievements and goals of the RAH Pharmacy Department. The Operations Manager will develop and maintain collaborative working relationships with multiple stakeholders, including patient care area leaders, zone and site support services, and union representatives to ensure that issues impacting the pharmacy are identified and addressed. The Operations Manager of the pharmacy department will participate in the strategic planning for the program and their assigned areas of accountability. The Manager operationalizes approved plans to ensure program delivery is consistent with broader organizational objectives. The position is responsible for managing operations, utilization, and quality improvement activities at the RAH, in collaboration with other members of the management team. The Operations Manager is responsible for the direct supervision of pharmacy technicians and assistants and works with the pharmacy director to determine the human, financial and material resources within the assigned program areas. This will include planning for staff, training, budget, equipment and supply requirements, monitoring expenditures, and identifying trends and variances.

Classification

Classification: Manager Union: Exempt Unit and Program: Pharmacy Primary Location: Royal Alexandra Hospital Location Details: As Per Location Temporary Employee Class: Temp F/T Benefits FTE: 1.00 Posting End Date: 28-AUG-2026 Date Available: 28-SEP-2026 Temporary End Date: 28-MAR-2028 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $37.76 Maximum Salary: $64.76 Vehicle Requirement: Not Applicable

Required Qualifications

• Registered Pharmacy Technician with the Alberta College of Pharmacy.

Additional Required Qualifications

• A minimum of three (3) years' experience in a hospital pharmacy environment. Demonstrated commitment to ongoing professional and personal development; an equivalent combination of education and experience may be considered.

Preferred Qualifications

• Pharmacy leadership experience.
• PROSCI Change Management Practitioner or equivalent.
• ACP Leadership Forum participant or equivalent.
• Previous project management experience.
• Recent/current volunteer experience related to pharmacy such as with a pharmacy technician professional organization or with a regulatory or certification body.
• Clinical experience an asset.
• Proven ability to collaborate and achieve organizational goals, ideally within a unionized environment.