Pharmacy Manager - Continuing Care

Sobeys; Calgary; On-site; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company dedicated to health and well-being in communities. As part of the pharmacy team, you will provide exceptional patient-centered care, ensuring that the health needs of patients are prioritized. This role emphasizes building strong relationships, inspiring a positive culture, and managing a team in a supportive environment. With a commitment to diversity and inclusion, you will help uphold company values while delivering excellence in health and wellness services. If you're passionate about making a difference, this opportunity is perfect for you.

Qualifications

• Licensed Pharmacist in good standing required.
• Experience in long-term care setting is necessary.

Responsibilities

• Exceed customer expectations and build strong relationships.
• Manage onboarding, training, and performance for pharmacy staff.

Skills

Customer Service

Patient-Centered Care

Team Leadership

Relationship Building

Education

Bachelor of Science in Pharmacy

Tools

Kroll Software

Job description

Requisition ID: 188950
Career Group: Pharmacy Careers
Job Category: Retail - Pharmacy
Travel Requirements: 0 - 10%
Job Type: Full-Time

Country: Canada (CA)
Province: Alberta
City: Calgary
Location: 4324 Safeway Continuing Care Pharmacy
Postal Code: T2J 6S1

Safeway grocery stores provide an exceptional food shopping experience to consumers from Vancouver, British Columbia to Thunder Bay, Ontario. We are the newest member of Sobeys Inc.’s retail food offering which serves the needs of Canadians with more than 1,600 stores in over 930 communities from coast-to-coast. Our commitment to delivering top quality products and superior service to our customers has earned us a reputation as an employer of choice for those looking for an exciting career in food retail.

Ready to Make an impact?

We are passionate about taking care of the health and well-being of individuals and families in our communities.

You’ll be part of our pharmacy team that’s committed to providing exceptional patient-centered care and exceeding patients’ expectations. We are looking for friendly, knowledgeable, and professional individuals to join our team who will make meeting the health needs of our patients their top priority.

Here’s where you’ll be focusing:

• Exceed internal and external customer expectations by building strong relationships and delivering customer centric solutions; role model, coach, and reinforce customer service expectations on a daily basis for all staff.
• Ensure contractual requirements, including service obligations, of continuing care facilities are executed based on the corporate agreements.
• Act in the patient’s best interest to implement and support patient-centered care through professional scope of practice and team delivery of company programs.
• Inspire a positive, patient-focused culture and experience, product availability and customer service standards while developing and monitoring business plans to deliver on KPIs.
• Actively engage in all areas of Fusion to ensure the patient/facility experiences seamless care.
• Participate in professional programs and collaborate with colleagues to provide excellence in health & wellness services to all patients.
• Be an ambassador to uphold and instill company values, including championing all diversity, equity, and inclusion initiatives, ensuring the pharmacy is an inclusive environment.
• Manage the selection, onboarding, training and development, performance management, and succession planning processes.
• Build and maintain strong team relationships in a supportive and motivating work environment that ensures an appropriate balance of labour with each team member working to full scope.
• Ensure all regulatory requirements and Company policies, processes, and procedures (e.g., OHS, Loss Prevention) are implemented in the department; responsible to train staff and ensure adherence.

What you have to offer:

• Bachelor of Science in Pharmacy from a recognized institution.
• Must be a Licensed Pharmacist, in good standing, in the province of responsibility.
• Injection and First Aid Certification.
• Previous experience in a long-term care setting is required.
• Additional certifications are considered assets (i.e. Certified Geriatric Pharmacist, Advance Prescribing).
• Kroll software experience is preferred.

We offer a competitive compensation package, which varies by role. We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.