Pharmacy Manager - 12 months Term

Sobeys; Timberlea; On-site; CAD 90,000 - 120,000; Full time

Job summary

Sobeys in Timberlea, Nova Scotia, is seeking a licensed pharmacist to lead patient-centered care, ensure service excellence, and uphold regulatory standards across the pharmacy team.

You will manage onboarding, training, performance, and succession planning, while building strong relationships with customers and staff to drive positive patient outcomes and a collaborative, inclusive work environment.

Qualifications

• Bachelor of Science in Pharmacy from a recognized institution.
• Must be a licensed pharmacist, in good standing, in the province of responsibility.
• Injection and First Aid certification.
• A minimum of 2 years of experience as a licensed pharmacist.
• Kroll software experience is preferred.

Responsibilities

• Exceed customer expectations, both internal and external, by building strong relationships and delivering customer-centric solutions; role model, coach, and reinforce customer service standards daily for all staff.
• Execute pharmacy programs and product launches to promote patient service standards, drive sales, control labor, monitor margins, and manage shrinkage.
• Act in the patient’s best interest by implementing and supporting patient-centered care through professional scope of practice and team delivery of company programs.
• Inspire a positive, patient-focused culture and experience, ensuring product availability, customer service standards, and business plan execution to meet KPIs.
• Actively engage in all areas of Fusion to ensure a seamless and consistent pharmacy experience across locations.
• Be an ambassador for the company values, championing diversity, equity, and inclusion initiatives, and fostering an inclusive environment within the pharmacy.
• Manage the selection, onboarding, training, development, performance management, and succession planning processes.
• Build and maintain strong team relationships in a supportive and motivating work environment, ensuring an appropriate balance of labor and maximizing team members' potential.
• Ensure all regulatory requirements and company policies, processes, and procedures (e.g., OHS, Loss Prevention) are implemented and adhered to within the department; train staff accordingly.

Skills

Customer service

Leadership

Team management

Relationship building

Education

Bachelor of Science in Pharmacy

Licensed pharmacist

Injection and First Aid certification

Tools

Kroll software

Job description

Ready to start fresh?

We are passionate about taking care of the health and well-being of individuals and families in our communities. As a member of our pharmacy team, you’ll be part of a group committed to providing exceptional, patient-centered care and consistently exceeding patients’ expectations. We are looking for friendly, knowledgeable, and professional individuals who will make meeting the health needs of our patients their top priority.

Here’s where you’ll have an impact:

• Exceed customer expectations, both internal and external, by building strong relationships and delivering customer-centric solutions; role model, coach, and reinforce customer service standards daily for all staff.
• Execute pharmacy programs and product launches to promote patient service standards, drive sales, control labor, monitor margins, and manage shrinkage.
• Act in the patient’s best interest by implementing and supporting patient-centered care through professional scope of practice and team delivery of company programs.
• Inspire a positive, patient-focused culture and experience, ensuring product availability, customer service standards, and business plan execution to meet KPIs.
• Actively engage in all areas of Fusion to ensure a seamless and consistent pharmacy experience across locations.
• Be an ambassador for the company values, championing diversity, equity, and inclusion initiatives, and fostering an inclusive environment within the pharmacy.
• Manage the selection, onboarding, training, development, performance management, and succession planning processes.
• Build and maintain strong team relationships in a supportive and motivating work environment, ensuring an appropriate balance of labor and maximizing team members' potential.
• Ensure all regulatory requirements and company policies, processes, and procedures (e.g., OHS, Loss Prevention) are implemented and adhered to within the department; train staff accordingly.

What you bring to the table:

• Bachelor of Science in Pharmacy from a recognized institution.
• Must be a licensed pharmacist, in good standing, in the province of responsibility.
• Injection and First Aid certification.
• A minimum of 2 years of experience as a licensed pharmacist.
• Kroll software experience is preferred.