Pharmacy Front Store Associate: Customer Service & Merch

Neighbourly Pharmacy; Calgary; On-site; CAD 19,000 - 25,000; Part time

Job summary

Neighbourly Pharmacy is seeking a part-time Front Store Clerk to join our team in Calgary, Alberta. The role focuses on delivering warm, friendly customer service, operating the cash register, stocking shelves, and maintaining a clean, organized store environment.

You will handle inquiries, process transactions, monitor cash levels, and keep product knowledge up to date while supporting seasonal displays and promotions. A professional appearance and reliability are essential for success.

Qualifications

• Accurate cash handling and strong customer service skills.
• Ability to stand for extended periods and multitask in a fast‑paced environment.
• Clear, courteous communication and strong product knowledge.
• Experience in merchandising, retail, or cashiering is an asset.
• Home health experience is an asset.
• Mature, cooperative attitude with a professional appearance, including proper grooming and a name tag.
• Criminal Record Check required.

Responsibilities

• Provide warm, friendly customer service by greeting all customers and handling inquiries courteously.
• Operate the cash register, stock shelves, tidy aisles, and support various front-store tasks.
• Ensure store cleanliness and organization, including performing light janitorial duties and maintaining displays.
• Follow store policies on security, shoplifting, and lottery ticket handling.
• Monitor cash levels, anticipate change needs, and request pickups when necessary.
• Develop strong product knowledge, stay informed about new items, and maintain awareness of store layout.
• Merchandise products effectively using shelf labels, rotation, and facing techniques.
• Manage allocated sections and notify buyers of out-of-stock items.
• Assist in inventory maintenance and support reordering processes
• Support seasonal displays and promotional setups
• Handle difficult customer situations with tact and escape complaints as needed
• Report customer feedback and concerns to the store manager
• Remain productive between customer interactions
• Assist customers looking for over-the-counter remedies, home medical aids, and daily living supplies.
• Complete miscellaneous duties as assigned by the Front Store Manager or Store Operator/Pharmacy Manager

Skills

Cash handling

Customer service

Multitasking

Communication

Product knowledge

Merchandising

Job description

Neighbourly Pharmacy is seeking a part-time Front Store Clerk to join our team in Calgary, Alberta. The role focuses on delivering warm, friendly customer service, operating the cash register, stocking shelves, and maintaining a clean, organized store environment.

You will handle inquiries, process transactions, monitor cash levels, and keep product knowledge up to date while supporting seasonal displays and promotions. A professional appearance and reliability are essential for success.