Front Store Clerk

Neighbourly Pharmacy; Banff; On-site; CAD 21,000 - 25,000; Part time

Job summary

Neighbourly Pharmacy Banff is seeking a part-time Front Store Clerk to join our team in Banff, Alberta. Responsibilities include greeting customers, operating the cash register, stocking shelves, and keeping the front store tidy. The role requires friendly customer service, accurate cash handling, and a professional appearance.

Experience in retail or cashiering is an asset; a Criminal Record Check is required. We offer flexible scheduling with store hours 9:00 a.m.–7:00 p.m.

Qualifications

• Accurate cash handling and strong customer service skills.
• Ability to stand for extended periods and multitask in a fast-paced environment.
• Clear, courteous communication and strong product knowledge.
• Experience in merchandising, retail, or cashiering is an asset.
• Criminal Record Check required.

Responsibilities

• Provide warm, friendly customer service by greeting all customers and handling inquiries courteously.
• Operate the cash register, stock shelves, tidy aisles, and support front-store tasks.
• Ensure store cleanliness and organization, including light janitorial duties and displays.
• Follow store policies on security, shoplifting, and lottery ticket handling.
• Monitor cash levels, anticipate change needs, and request pickups when necessary.
• Develop product knowledge and maintain awareness of store layout.
• Merchandise products using shelf labels, rotation, and facing techniques.
• Manage allocated sections and notify buyers of out-of-stock items.
• Assist in inventory maintenance and support reordering processes.
• Support seasonal displays and promotional setups.
• Handle difficult customer situations with tact and escalate complaints as needed.
• Report customer feedback to the store manager.

Skills

Cash handling

Customer service

Multitasking

Communication

Product knowledge

Merchandising

Cashier experience

Job description

Neighbourly Pharmacy Banff is looking for a part-time Front Store Clerk to join our team in Banff, Alberta.

Responsibilities

• Provide warm, friendly customer service by greeting all customers and handling inquiries courteously
• Operate the cash register, stock shelves, tidy aisles, and support various front-store tasks
• Ensure store cleanliness and organization, including performing light janitorial duties and maintaining displays
• Follow store policies on security, shoplifting, and lottery ticket handling
• Monitor cash levels, anticipate change needs, and request pickups when necessary
• Develop strong product knowledge, stay informed about new items, and maintain awareness of store layout
• Merchandise products effectively using shelf labels, rotation, and facing techniques
• Manage allocated sections and notify buyers of out-of-stock items
• Assist in inventory maintenance and support reordering processes
• Support seasonal displays and promotional setups
• Handle difficult customer situations with tact and escalates complaints as needed
• Report customer feedback and concerns to the store manager
• Remain productive between customer interactions
• Complete miscellaneous duties as assigned by the Front Store Manager or Store Operator/Pharmacy Manager

Qualifications

• Accurate cash handling and strong customer service skills
• Ability to stand for extended periods and multitask in a fast-paced environment
• Clear, courteous communication and strong product knowledge
• Experience in merchandising, retail, or cashiering is an asset
• Mature, cooperative attitude with a professional appearance, including proper grooming and name tag
• Criminal Record Check required

Schedule

• 20 hours per week (Part-time)
• The store is open Monday to Saturday from 9:00 a.m. to 7:00 p.m. and Sunday from 10:00 a.m. to 6:00 p.m.
• Candidates should be flexible and available to work evenings and weekends, as required, to support business operations.

Who We Are

Neighbourly Pharmacy is Canada’s largest and fastest growing network of community pharmacies. Our 300+ locations from coast to coast are united by one priority: our patients! We strive to uphold each pharmacy’s tradition of providing outstanding patient care by offering accessible healthcare with a personal touch of kindness in each community we serve. We are proud to be recognized as one of Canada’s Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals.

Neighbourly Pharmacy is an equal opportunity employer. We are committed to delivering accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

While all responses are appreciated, only those being considered for interviews will be acknowledged.