Pharmacy Assistant - Customer Service Representative

Shoppers Drug Mart; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

A major pharmacy chain in Toronto is seeking a Pharmacy Technician to efficiently fill prescriptions and manage workflow. You will be responsible for preparing compounds, packaging medications, and ensuring the organization of the workstation. Key qualifications include excellent communication and customer service skills, a high school diploma, and experience in a retail pharmacy environment. This full-time position offers competitive pay and a focus on inclusiveness.

Benefits

Competitive pay

Full benefits

Healthy work-life balance

Qualifications

• Experience working in a fast-paced environment where high attention to detail and accuracy is essential.
• Exposure to Hospital or Long Term Care Pharmacy.
• Experience working in a retail pharmacy environment.

Responsibilities

• Fill a variety of prescriptions efficiently to maintain workflow.
• Prepare compounds, mixtures and temperature control items.
• Package blister pack medications.
• Deliver completed product based on schedules.
• Ensure appropriate follow up on minor issues.
• Synchronization and collaboration with other departments.
• Ensure organization of work station and inventory shelves.
• Maintain appropriate supplies and materials.
• Involve in prescription information management.
• Recognize liability on the outcomes of service provided.

Skills

Excellent communication skills

Customer service skills

Attention to detail

Ability to prioritize work assignments

Adaptability to change

Team-oriented attitude

Education

High School Diploma

Pharmacy Technician Diploma

Job description

Referred applicants should not apply directly to this role. All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

MediSystem Pharmacy offers meaningful work that has real impact, in an environment that promotes learning, growth and opportunity. We provide competitive pay, full benefits, and a healthy work-life balance.

What this role is about

Why this role is important?

What you'll do

• Fill a variety of prescriptions efficiently to maintain workflow
• Prepare compounds, mixtures and temperature control items
• Package blister pack medications
• Deliver completed product based on schedules
• Ensure appropriate follow up on minor issues
• Synchronization and collaboration with other departments
• Ensure organization of work station and inventory shelves
• Maintain appropriate supplies and materials
• Involve in prescription information management
• Recognize liability on the outcomes of service provided
• Commitment to promoting a workplace of inclusiveness and belonging

What you bring

• Excellent communication skills and customer service skills
• Detail oriented and ability to prioritize work assignments
• Ability to adapt to change
• Experience working in a fast-paced environment where high attention to detail and accuracy is essential
• Ability to work and manoeuvre quickly and consistently for extended periods of time
• Positive, cooperative, and team-oriented attitude
• High School Diploma
• Exposure to Hospital or Long Term Care Pharmacy
• Experience working in a retail pharmacy environment
• Pharmacy Technician Diploma from accredited college, but not required

Employment Type

Full time

Type of Role

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

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