Pharmacy Assistant

Shoppers Drug Mart; St. Catharines; On-site; CAD 40,000 - 55,000; Full time

Job summary

Join a leading pharmacy in your community as a Pharmacy Assistant. You will assist with dispensing prescriptions, provide customer service, and maintain pharmacy operations. Enjoy a supportive work environment with benefits like discounts and flexible schedules.

Benefits

Purchase Discount Program

Flexible Schedules

Competitive Pay

Online Learning

Qualifications

• Previous Pharmacy Experience preferred.
• Effective organizational skills with ability to multitask.

Responsibilities

• Assist with dispensing prescriptions and pharmacy services.
• Greet customers and gather prescription information.
• Manage incoming faxes and telephone calls.

Skills

Organizational Skills

Problem-Solving Skills

Attention to Detail

Education

High School Diploma

Diploma from a Pharmacy Assistant credited course

Job description

time left to apply End Date: June 9, 2025 (24 days left to apply)

job requisition id R2000563628

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

SUMMARY:

To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services, participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and provide superior, timely, and pleasant service to customers.

DUTIES & RESPONSIBILITIES:

• Customer Service
• Greet customers promptly and gather prescription information according to Standards.
• Perform duties in priority according to Role assigned on Role Assignment Schedule.
• Refer all clinical inquiries to the pharmacist.
• Set realistic customer expectations regarding wait times.
• Locate and cash out prescriptions and ancillary items.
• Ensure customers requiring counseling are referred to the Pharmacist.
• Maintain and control the cash register in the dispensary.
• Adhere to all confidentiality and privacy requirements.

Administration:

• Receive new and repeat prescription orders following Standard Operating Procedures.
• Prepare and submit orders, excluding controlled drugs and narcotics.
• Adjudicate third-party billing, manage online and manual Third-Party Accounts.
• Answer telephone calls and refer to a pharmacist when necessary.
• Manage incoming faxes according to Pharmacy Standards of Practice.
• Assist pharmacist in coordinating call backs.
• File completed documentation accurately as per Pharmacy Standards of Practice.

Prescription Workflow:

• Assist in prescription preparation according to company's standards and professional services.
• Enter data for new prescriptions and manage refill requests.
• Select medications to fill prescriptions according to Pharmacy Standards of Practice.
• Count, measure, package, and label prescriptions efficiently, following Pharmacy Standards.
• Enter and maintain accurate data within Pharmacy systems.

Skills & Qualifications:

• High School Diploma.
• Diploma from a Pharmacy Assistant credited course preferred.
• Previous Pharmacy Experience preferred.
• Effective organizational skills with ability to multitask.
• Problem-solving skills.
• Strong attention to detail.

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Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner with the support of a national brand. Benefits include a purchase discount program, flexible schedules, competitive pay, and online learning through Academy.

Take ownership of your work and find ways to care for your patients, co-workers, customers, and community.

Recognizing Canada's diversity, Associate Owners aim to better serve their communities by reflecting the nation's evolving diversity in products, staff, and store culture. Accommodation is available upon request for applicants and colleagues with disabilities.

Upholding laws and regulations aligns with our commitment to doing the right thing, as outlined in our Code of Conduct, which meets customer and stakeholder expectations.

#EN #FS #PHARM #ON

At Shoppers Drug Mart/Pharmaprix, we’re innovating health and wellness in Canada, from prescriptions to walk-in clinics and a loyalty program, supporting our customers daily.

With over 1,300 locally owned stores coast to coast, we’re more than a shopping destination; we’re a great place to work. Join us to build a talented team that values collaboration, kindness, and inclusivity. Help us foster a healthy future for your career and all Canadians.