Pharmacy Assistant

Shoppers Drug Mart Inc.; Ontario; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a locally owned Shoppers Drug Mart store as a Pharmacy Assistant, where you will play a crucial role in delivering health and beauty services. This part-time position involves assisting with prescriptions, customer service, and maintaining pharmacy operations, all while enjoying perks like flexible schedules and a purchase discount program.

Benefits

Purchase discount program

Flexible schedules

Competitive pay

Online learning through Academy

Qualifications

• High School Diploma required; diploma from a Pharmacy Assistant course preferred.
• Previous pharmacy experience preferred.
• Effective organizational skills and ability to multitask.

Responsibilities

• Assist with dispensing prescriptions and pharmacy services.
• Greet customers and manage prescription information.
• Process new and repeat prescription orders.

Skills

Organizational skills

Problem-solving skills

Attention to detail

Education

High School Diploma

Diploma from a Pharmacy Assistant credited course

Job description

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the centre of everything you do.

Why this role is important?

SUMMARY:

To assist with the technical functions of dispensing prescriptions, support the delivery of pharmacy services, and participate in the maintenance and operations of the Pharmacy as per Pharmacy Standards of Practice, providing superior, timely, and pleasant service to customers.

DUTIES & RESPONSIBILITIES:

1. Customer Service
   • Greet customers promptly and gather prescription information according to Standards.
   • Perform duties in priority as assigned on the Role Assignment Schedule.
   • Refer clinical inquiries to the pharmacist.
   • Set realistic customer expectations regarding wait times.
   • Locate and cash out prescriptions and ancillary items.
   • Refer customers requiring counseling to the Pharmacist.
   • Maintain and control the cash register in the dispensary.
   • Adhere to all confidentiality and privacy requirements.
2. Administration:
   • Process new and repeat prescription orders following Standard Operating Procedures.
   • Prepare and submit orders, excluding controlled drugs and narcotics.
   • Manage third-party billing, online and manual accounts.
   • Answer telephone calls and refer to a pharmacist when necessary.
   • Manage incoming faxes according to Pharmacy Standards of Practice.
   • Assist pharmacist in coordinating call backs.
   • File completed documentation accurately as per Pharmacy Standards of Practice.
3. Prescription Workflow:
   • Assist in prescription preparation according to company standards and professional services.
   • Enter data for new prescriptions and manage refill requests.
   • Select medications to fill prescriptions following Pharmacy Standards of Practice.
   • Count, measure, package, and label prescriptions efficiently and accurately.
   • Maintain accurate data within Pharmacy systems.
4. Skills & Qualifications:
   • High School Diploma.
   • Diploma from a Pharmacy Assistant credited course preferred.
   • Previous pharmacy experience preferred.
   • Effective organizational skills and ability to multitask.
   • Problem-solving skills.
   • Strong attention to detail.

Why work in a Shoppers Drug Mart store?

Each store is owned by an Associate-Owner, allowing you to work for a local business while benefiting from the support of a national brand. Enjoy perks like a purchase discount program, flexible schedules, competitive pay, and online learning through Academy. Take ownership of your work and find meaningful ways to care for patients, co-workers, customers, and community.

Our Associate Owners value Canada's diversity, reflecting it in their products, staff, and store culture. Accommodation is available upon request for applicants and colleagues with disabilities. Upholding the law and compliance are integral to our Code of Conduct, reinforcing our commitment to doing the right thing.

Additional Information

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Health Care Provider
• Industries: Retail