Pharmacy Assistant

Science&Humans; Mississauga; On-site; CAD 38,000 - 54,000; Full time

Job summary

Science & Humans is a first-of-its-kind platform transforming how individuals fulfil their hormone and wellness needs, serving both B2C clients and B2B employer partners across Canada.

The Pharmacy Assistant supports the pharmacist in the accurate preparation, dispensing, and sale of prescription medications while providing efficient, courteous service to patients. This role involves direct patient interaction and inventory management in compliance with provincial regulations.

Qualifications

• Experience as a Pharmacy Assistant is an asset.
• Excellent organizational skills and strong attention to detail.
• Strong verbal and written communication skills.
• Demonstrated customer service experience.
• Proficient computer and data entry skills.
• Flexibility to work a variety of hours, including days, evenings, nights, and weekends.

Responsibilities

• Provide exceptional customer service to clients.
• Process prescriptions by receiving and entering into the system.
• Handle point-of-sale transactions.
• Enter and update patient notes accurately and promptly.
• Prepare prescriptions by pouring, counting, packaging and labeling as needed.
• Process and bill prescriptions, troubleshoot adjudication and insurance issues.
• Stock, tag and rotate prescription drugs and pharmacy supplies.
• Stock over-the-counter merchandise per merchandising plans.
• Coordinate delivery of prescriptions as required.
• Liaise with healthcare providers to ensure prescription accuracy.
• Maintain cleanliness and organization of the pharmacy area.
• Maintain patient confidentiality and follow safety policies.
• Perform other duties as assigned by Pharmacy Manager or Supervisor.

Skills

Pharmacy experience

Customer service

Attention to detail

Communication skills

Data entry

Tools

Kroll

Job description

About Science & Humans

Science & Humans is a first-of-its-kind platform transforming how individuals fulfil their hormone and wellness needs, serving both B2C clients and B2B employer partners across Canada.

Role Summary

The Pharmacy Assistant supports the pharmacist in the accurate preparation, dispensing, and sale of prescription medications while providing efficient, courteous service to patients. This role involves direct patient interaction, prescription processing, inventory management, and administrative support, in compliance with provincial regulations and internal policies.

Role Responsibilities

• Always provide exceptional customer service to clients.
• Receive prescriptions, retrieve completed prescriptions, and handle prescription entry into Kroll.
• Process point-of-sale transactions.
• Enter and update patient notes accurately and in a timely manner.
• Complete prescription preparation by pouring, counting, packaging, and labeling as necessary.
• Process and bill prescriptions, including troubleshooting adjudication and insurance claim issues.
• Order, receive, tag, stock, and rotate prescription drugs and pharmacy supplies in accordance with storage standards and safety procedures.
• Order, receive, tag, and stock over-the-counter merchandise in line with department merchandising plans.
• Arrange delivery of prescriptions as required.
• Liaise with healthcare providers to ensure accuracy and completeness of prescription information.
• Maintain cleanliness and organization of the pharmacy area, including routine cleaning tasks and waste handling.
• Always maintain patient confidentiality.
• Follow all safety, security, and confidentiality policies.
• Other duties as assigned by the Pharmacy Manager or Supervisor.

Required Qualifications

• Experience as a Pharmacy Assistant is an asset.
• Excellent organizational skills and strong attention to detail.
• Strong verbal and written communication skills.
• Demonstrated customer service experience.
• Proficient computer and data entry skills.
• Flexibility to work a variety of hours, which may include days, evenings, night shifts, and weekends.
• All qualified applicants who are legally authorized to work in Canada are welcome to apply.

Science & Humans is an equal opportunity employer. We are committed to building a diverse and inclusive workplace.