Pharmacy Assistant

World Courier; Edmonton; Hybrid; CAD 48,000 - 62,000; Full time

Job summary

World Courier in Edmonton, AB is seeking a Pharmacy Assistant to support prescription intake, benefit verification, claims follow-up, prior authorization support, and fulfillment activities using established procedures. The role involves coordinating documentation, reviewing claims and inventory, tracking backorders, documenting workflow, and communicating status to pharmacists, payers, and service teams.

It requires a high school diploma and 2+ years in pharmacy support; pharmacy technician

Qualifications

• 2+ years of experience in pharmacy support or healthcare operations.
• Certification in pharmacy technician practice preferred.
• High school diploma/GED or equivalent experience required.

Responsibilities

• Coordinates documentation and daily handoffs for prior authorization and related requests.
• Reviews claims, orders, refill activity, shipment details, and inventory to identify discrepancies and take corrective actions.
• Tracks backorders, substitutions, and replenishment updates to support continuity of pharmacy operations.
• Documents workflow activity and maintains traceability and compliance with privacy, safety, and audit standards.
• Communicates workflow status to pharmacists, payers, service teams, and other approved contacts.
• Shares standard process guidance and supports updates to checklists and templates.

Skills

Pharmacy workflow coordination

Claim processing

Communication with stakeholders

Education

High school diploma/GED

Job description

## Pharmacy AssistantApply: Edmonton, AB: Full time: Posted Today: R2617202Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# **Job Details**This role is in support of Cencora’s patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business.Employment is subject to verification of pre-employment screening tests, which may include drug screening and background check when permitted by state or local laws.This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment. Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.**Summary of Role:**Supports specialty pharmacy workflows across prescription intake, benefit verification, claims follow-up, prior authorization support, and fulfillment activities using established procedures.**Responsibilities:**o Coordinates required documentation and daily handoffs for prior authorization, clinical review, and related operational requests within defined timelines.o Reviews claims, orders, refill activity, shipment details, and inventory information to identify routine discrepancies and complete approved corrective actions.o Tracks backorders, substitutions, replenishment updates, and product availability issues to support continuity of pharmacy operations.o Documents workflow activity, issue resolution steps, and required records accurately to maintain traceability and compliance with privacy, safety, and audit standards.o Communicates workflow status, missing information, and routine operational issues to pharmacists, technicians, payers, service teams, and other approved contacts.o Shares standard process guidance with peers and newer team members and supports updates to checklists, templates, or workflow notes after review and approval. **Education:**o High school diploma/GED or equivalent experience required.**Skills and Knowledge:**o 2+ years of experience in pharmacy support, healthcare operations, claims processing, medication access, fulfillment support, or a related operational environment required.**Certifications:**o Certification in pharmacy technician practice, or equivalent preferred.