Pharmacy Assistant

Loblaw Companies Limited; Brantford; On-site; CAD 35,000 - 45,000; Full time

Job summary

Join a leading pharmacy in Brantford as a Pharmacy Assistant, where you'll provide exceptional service, assist with prescription management, and maintain pharmacy operations. This role offers a chance to work in a community-focused environment with the support of a national brand, ensuring compliance with pharmacy standards and enhancing customer care.

Benefits

Purchase discount program

Flexible schedules

Competitive pay

Online learning through Academy

Qualifications

• High School Diploma required; diploma from a pharmacy assistant course preferred.
• Previous pharmacy experience preferred.
• Effective organizational skills and ability to multitask.

Responsibilities

• Assist with dispensing prescriptions and pharmacy services.
• Greet customers and manage prescription information.
• Prepare and submit prescription orders following procedures.

Skills

Organizational skills

Multitasking

Problem-solving

Attention to detail

Education

High School Diploma

Diploma from a Pharmacy Assistant credited course

Job description

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the centre of everything you do.

Why this role is important?

SUMMARY:

To assist with the technical functions of dispensing prescriptions, assist in the delivery of pharmacy services, participate in the maintenance and operations of the Pharmacy as per Pharmacy Standards of Practice, and provide superior, timely, and pleasant service to customers.

DUTIES & RESPONSIBILITIES:

1. Customer Service
   • Greet customers promptly and gather prescription information according to Standards.
   • Perform duties in priority according to Role assigned on Role Assignment Schedule.
   • Refer clinical inquiries to the pharmacist.
   • Set realistic customer expectations regarding wait times.
   • Locate and cash out prescriptions and ancillary items.
   • Refer customers requiring counseling to the Pharmacist.
   • Maintain and control the cash register in the dispensary.
   • Adhere to all confidentiality and privacy requirements.
2. Administration
   • Receive new and repeat prescription orders following Standard Operating Procedures.
   • Prepare and submit orders, excluding controlled drugs and narcotics.
   • Manage third-party billing, online and manual Third-Party Accounts.
   • Answer telephone calls and refer to a pharmacist when necessary.
   • Manage incoming faxes according to Pharmacy Standards of Practice.
   • Assist pharmacist in coordinating call backs.
   • File completed documentation accurately as per Pharmacy Standards of Practice.
3. Prescription Workflow
   • Assist in prescription preparation according to company standards and professional services.
   • Enter data for new prescriptions and manage refill requests.
   • Select medications to fill prescriptions following Pharmacy Standards of Practice.
   • Count, measure, package, and label prescriptions efficiently.
   • Maintain accurate data entry within Pharmacy systems.

Skills & Qualifications:

• High School Diploma
• Diploma from a Pharmacy Assistant credited course preferred
• Previous Pharmacy Experience preferred
• Effective organizational skills and ability to multitask
• Problem-solving skills
• Strong attention to detail

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Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while benefiting from the support of a national brand. Enjoy a purchase discount program, flexible schedules, competitive pay, and online learning through Academy. Take ownership of your work and find ways to care for your patients, co-workers, customers, and community.

Associate Owners in the Shoppers Drug Mart network value Canada's diversity as an opportunity to better serve their communities. They strive to reflect the nation’s evolving diversity in their products, staffing, and store culture. Accommodation is available upon request for applicants and colleagues with disabilities.

We believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct, reinforcing stakeholder and customer expectations.