Pharmacist

Shoppers Drug Mart Inc.; Regina; On-site; CAD 95,000 - 120,000; Full time

Benefits offered by this job

Signing bonus

Job summary

Shoppers Drug Mart Inc. is seeking a pharmacist to manage pharmacy operations and provide patient-focused consultation. You will dispense medications, counsel customers and health care providers, and ensure privacy and regulatory compliance.

The role requires working within expanded scope of professional services, maintaining accurate records, and collaborating with the care circle to support patient outcomes. A signing bonus is offered, and incentives are available.

Qualifications

• Independent thinking and decision making when issues arise.
• Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues.
• Proven ability to drive and build the business, lead by example and support enterprise programs.
• Commitment to providing exceptional customer service.
• Superior customer relations skills and a strong sense of professionalism.
• Strong problem-solving skills including experience formulating and executing action plans.
• Strong personal computing skills and knowledge of Pharmacy systems a definite asset.
• Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment.
• Complete mandatory training and voluntary continuing education workshops, as needed.

Responsibilities

• Provide consultation to customers and health care providers and dispense medications.
• Maintain privacy and confidentiality, including consent management and Health Canada's requirements.
• Counsel on prescriptions and OTC products and ensure accuracy of dispensed medications.
• Collaborate with other health care professionals to support patient care.
• Maintain records in accordance with legislation, standards and policy.
• Support workflow and inventory management within the dispensary to protect patient confidentiality and stock control.
• Monitor stock levels, process medication orders and ensure regulatory compliance.

Skills

Independent thinking

Coaching & delegation

Business development

Customer service

Professionalism

Problem solving

Pharmacy systems

Health & safety

Training

Job description

Additional incentives/signing bonus offered

SUMMARY

To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary.

DUTIES & RESPONSIBILITIES

• Pharmacy and Customer Service
• Acknowledge all customers approaching the Pharmacy
• Practice within federal/provincial, regulatory/legal requirements
• Ensure all privacy requirements are met, including customer confidentiality and consent management
• Provide counselling on prescriptions, over the counter/behind the counter products
• Practice to full extent of expanded scope with Professional Services, within your capability
• Be clearly identifiable to the public
• Ensure accuracy and appropriateness of all prescriptions dispensed
• Communicate with other health care professionals within the circle of care to provide customer care
• Maintain all records required in accordance with legislation, standards of practice, and policy

Workflow and Inventory Management

• Control access to the dispensary with respect to inventory and patient confidentiality
• Review and maintain Workflow Queues on a daily basis
• Regular review of 'will call' bins, in accordance with established Standard Operating Procedures
• Review of stock to identify expired inventory
• Oversight of current stock levels and medication orders from wholesaler
• Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies

Operations

• Ensure entry/pickup workstations, counselling/waiting areas, and work islands reflect an appropriate image of the Pharmacy
• Involvement with financial reports as appropriate
• Read and action store communications on in-store web
• File incident reports when any customer or staff medication or privacy incidents occur

Experience, Skills & Qualifications

• Independent thinking and decision making - makes decisions when dealing with issues or problems
• Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues
• Proven ability to drive and build the business, lead by example and support enterprise programs
• Commitment to providing exceptional customer service
• Superior customer relations skills and a strong sense of professionalism
• Strong problem-solving skills including experience formulating and executing action plans
• Strong personal computing skills and knowledge of Pharmacy systems a definite asset
• Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment
• Complete mandatory training and voluntary continuing education workshops, as needed

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