Pharmacist, Hourly Full Time Day

Shoppers Drug Mart; Corner Brook; On-site; CAD 65,000 - 85,000; Full time

Benefits offered by this job

Sign-on bonus

Purchase discount program

Job summary

Shoppers Drug Mart in Corner Brook, NL, is seeking a dedicated Pharmacist Manager to oversee operations at the on-duty pharmacy, provide customer and provider consultations, and ensure compliance with regulatory standards. The role focuses on dispensing, expanded scope services, and maintaining dispensary efficiency.

You'll lead daily workflow, safeguard patient privacy, mentor staff, and uphold exceptional service while partnering with health care professionals to support community health.

Qualifications

• Independent thinking and decision making in pharmacy operations.
• Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues.
• Proven ability to drive and build the business, lead by example and support enterprise programs.
• Commitment to providing exceptional customer service.
• Superior customer relations skills and a strong sense of professionalism.
• Strong problem-solving skills including action planning.
• Knowledge of Pharmacy systems is an asset.
• Adherence to Health & Safety procedures.

Responsibilities

• Acknowledge all customers approaching the Pharmacy and provide counselling on prescriptions and products.
• Ensure privacy requirements are met and comply with regulations.
• Practice to full extent of expanded scope with Professional Services.
• Maintain accurate records and communicate with health care professionals when needed.
• Manage workflow and inventory, review stock levels and will-call processes.
• Oversee documentation for controlled substances and reporting to Health Canada.

Skills

Customer service

Decision making

Team leadership

Problem solving

Pharmacy systems

Health & safety

Coaching

Training

Job description

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

SUMMARY: To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary.

DUTIES & RESPONSIBILITIES:

Pharmacy and Customer Service

• Acknowledge all customers approaching the Pharmacy
• Practice within federal/provincial, regulatory/legal requirements
• Ensure all privacy requirements are met, including customer confidentiality and consent management
• Provide counselling on prescriptions, over the counter/behind the counter products
• Practice to full extent of expanded scope with Professional Services, within your capability
• Be clearly identifiable to the public
• Ensure accuracy and appropriateness of all prescriptions dispensed
• Communicate with other health care professionals within the circle of care to provide customer care
• Maintain all records required in accordance with legislation, standards of practice, and policy

Workflow and Inventory Management

• Control access to the dispensary with respect to inventory and patient confidentiality
• Review and maintain Workflow Queues on a daily basis
• Regular review of ‘will call’ bins, in accordance with established Standard Operating Procedures
• Review of stock to identify expired inventory
• Oversight of current stock levels and medication orders from wholesaler
• Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies

Operations

• Ensure entry/pickup workstations, counselling/waiting areas, and work islands reflect an appropriate image of the Pharmacy
• Involvement with financial reports as appropriate
• Read and action store communications on in-store web
• File incident reports when any customer or staff medication or privacy incidents occur

Experience, Skills & Qualifications

• Independent thinking and decision making - makes decisions when dealing with issues or problems
• Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues
• Proven ability to drive and build the business, lead by example and support enterprise programs
• Commitment to providing exceptional customer service
• Superior customer relations skills and a strong sense of professionalism
• Strong problem-solving skills including experience formulating and executing action plans
• Strong personal computing skills and knowledge of Pharmacy systems a definite asset
• Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment
• Complete mandatory training and voluntary continuing education workshops, as needed

Benefits

Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Sign‑on bonus available. / Prime à l'embauche disponible.