Pharmacist

Shoppers Drug Mart Inc.; Kitchener; On-site; CAD 80,000 - 100,000; Full time

Job summary

A locally-owned pharmacy in Kitchener is seeking a dedicated Pharmacist to manage store operations and ensure exceptional customer service. The role involves providing consultations, dispensing medications, and maintaining compliance with regulations. Ideal candidates will demonstrate strong decision-making skills and a commitment to customer care. This position offers competitive pay, flexible scheduling, and opportunities for professional growth.

Benefits

Purchase discounts

Flexible schedules

Online learning opportunities

Qualifications

• Proven ability to drive and build business.
• Strong customer relations skills and professionalism.
• Adherence to all Health & Safety procedures.

Responsibilities

• Manage pharmacy operations during duty.
• Provide consultations to customers and healthcare providers.
• Ensure privacy and confidentiality compliance.

Skills

Independent thinking

Decision-making

Customer service commitment

Problem-solving

Customer relations

Job description

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the centre of everything you do.

SUMMARY:

To manage the operations of the Pharmacy while on duty, including providing consultation to customers and healthcare providers, practicing to full scope in providing professional services, dispensing medication, and assisting in maintaining the dispensary.

DUTIES & RESPONSIBILITIES:

• Pharmacy and Customer Service
• Acknowledge all customers approaching the Pharmacy
• Practice within federal/provincial, regulatory/legal requirements
• Ensure all privacy requirements are met, including customer confidentiality and consent management
• Provide counselling on prescriptions, over-the-counter/behind-the-counter products
• Practice to full extent of expanded scope with Professional Services, within your capability
• Be clearly identifiable to the public
• Ensure accuracy and appropriateness of all prescriptions dispensed
• Communicate with other healthcare professionals within the circle of care to provide customer care
• Maintain all records required in accordance with legislation, standards of practice, and policy

Workflow and Inventory Management:

• Control access to the dispensary with respect to inventory and patient confidentiality
• Review and maintain Workflow Queues daily
• Regular review of ‘will call’ bins, in accordance with established Standard Operating Procedures
• Review stock to identify expired inventory
• Oversee current stock levels and medication orders from the wholesaler
• Ensure all documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met, including reporting to Health Canada and regulatory bodies

Operations:

• Ensure entry/pickup workstations, counselling/waiting areas, and work islands reflect an appropriate image of the Pharmacy
• Participate in financial reporting as appropriate
• Read and respond to store communications on the in-store web
• File incident reports when any customer or staff medication or privacy incidents occur

Experience, Skills & Qualifications:

• Independent thinking and decision-making skills
• Ability to plan, coordinate, delegate assignments, and coach colleagues
• Proven ability to drive and build the business, lead by example, and support enterprise programs
• Commitment to providing exceptional customer service
• Strong customer relations skills and professionalism
• Problem-solving skills with experience in formulating and executing action plans
• Personal computing skills and knowledge of Pharmacy systems are assets
• Adherence to all Health & Safety procedures
• Complete mandatory training and continuing education workshops as needed

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, offering the support of a national brand and the benefits of working for a local business. Enjoy purchase discounts, flexible schedules, competitive pay, and online learning through Academy.

Take ownership of your work and find more ways to care for your patients, co-workers, customers, and community.

We value Canada's diversity and strive to reflect it in our products, staff, and culture. Accommodation is available upon request for applicants and colleagues with disabilities.

Compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct, which reinforces stakeholder expectations.

FS #PHARM #ON

Seniority level: Entry level

Employment type: Full-time

Job function: Health Care Provider

Industries: Retail

Referrals can double your chances of interviewing at Shoppers Drug Mart.

Get notified about new Pharmacist jobs in Kitchener, Ontario, Canada.