Pharmacist

Shoppers Drug Mart Inc.; Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a locally owned pharmacy as a Pharmacist, where you will manage operations and provide essential health services to the community. This role emphasizes customer care, ensuring accurate dispensing of medications while adhering to regulatory standards. You will have the opportunity to lead a team, maintain high service levels, and contribute to the overall success of the pharmacy. Enjoy competitive pay, flexible schedules, and the chance to make a positive impact in your community. This is a great opportunity for those passionate about healthcare and customer service.

Benefits

Purchase discounts

Flexible schedules

Competitive pay

Online learning through Academy

Qualifications

• Proven ability to drive and build the business, lead by example.
• Completion of mandatory training and voluntary continuing education.

Responsibilities

• Manage Pharmacy operations, providing consultation to customers.
• Ensure accuracy of prescriptions and maintain confidentiality.
• Control inventory and oversee medication orders.

Skills

Independent decision-making skills

Customer service commitment

Problem-solving skills

Knowledge of Pharmacy systems

Adherence to Health & Safety procedures

Job description

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Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the center of everything you do.

Why this role is important?

Summary:

To manage the operations of the Pharmacy while on duty, including providing consultation to customers and healthcare providers, practicing to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary.

Duties & Responsibilities:

• Pharmacy and Customer Service
• Acknowledge all customers approaching the Pharmacy
• Practice within federal/provincial, regulatory/legal requirements
• Ensure all privacy requirements are met, including customer confidentiality and consent management
• Provide counseling on prescriptions, over-the-counter/behind-the-counter products
• Practice to full extent of expanded scope with Professional Services, within your capability
• Be clearly identifiable to the public
• Ensure accuracy and appropriateness of all prescriptions dispensed
• Communicate with other healthcare professionals within the circle of care to provide customer care
• Maintain all records required in accordance with legislation, standards of practice, and policy

Workflow and Inventory Management:

• Control access to the dispensary respecting inventory and patient confidentiality
• Review and maintain Workflow Queues daily
• Regularly review ‘will call’ bins per SOPs
• Review stock for expired inventory
• Oversee current stock levels and medication orders from wholesaler
• Ensure documentation and control of substances under the Controlled Drugs and Substances Act, including reporting to Health Canada and regulatory bodies

Operations:

• Maintain an appropriate image at entry/pickup workstations, counseling/waiting areas, and work islands
• Participate in financial reporting as appropriate
• Read and act on store communications
• File incident reports for medication or privacy incidents involving customers or staff

Experience, Skills & Qualifications:

• Independent decision-making skills
• Ability to plan, coordinate, delegate, and coach colleagues
• Proven ability to drive and build the business, lead by example, support enterprise programs
• Exceptional customer service commitment
• Strong customer relations and professionalism
• Problem-solving skills with action plan execution
• Knowledge of Pharmacy systems and personal computing skills are assets
• Adherence to Health & Safety procedures
• Completion of mandatory training and voluntary continuing education as needed

Why work in a Shoppers Drug Mart store? Each store is owned by a local Associate-Owner, offering the support of a national brand. Benefits include purchase discounts, flexible schedules, competitive pay, and online learning through Academy. Take ownership and find ways to better serve your community, colleagues, and customers. Accommodation is available upon request for applicants and colleagues with disabilities. Upholding laws and compliance is part of our Code of Conduct, reflecting our commitment to doing the right thing.

Hiring Range: $65.00 - $70.00/hour, depending on experience, knowledge, and location.