Pharmacist

Shoppers Drug Mart; Dartmouth; On-site; CAD 80,000 - 100,000; Full time

Job summary

Join a locally owned Shoppers Drug Mart store as a Pharmacy Manager in Dartmouth. This role involves overseeing pharmacy operations, delivering excellent customer service, and ensuring compliance with healthcare regulations. Enjoy competitive pay, flexible schedules, and opportunities for professional development in a supportive environment.

Benefits

Purchase discount program

Flexible schedules

Competitive pay

Online learning programs

Qualifications

• Proven ability to drive and build the business.
• Commitment to exceptional customer service.
• Strong problem-solving skills with experience in action plan execution.

Responsibilities

• Manage pharmacy operations and provide consultations to customers.
• Ensure compliance with all regulatory requirements and patient confidentiality.
• Maintain workflow and inventory for the pharmacy.

Skills

Independent thinking

Decision-making

Customer relations

Problem-solving

Planning and coordination

Job description

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the center of everything you do.

Why this role is important?

SUMMARY:

To manage the operations of the Pharmacy while on duty, including providing consultation to customers and healthcare providers, practicing to full scope in professional services, dispensing medication, and assisting in maintaining the dispensary.

DUTIES & RESPONSIBILITIES:

• Pharmacy and Customer Service
• Acknowledge all customers approaching the Pharmacy
• Practice within federal/provincial, regulatory, and legal requirements
• Ensure all privacy requirements are met, including customer confidentiality and consent management
• Provide counseling on prescriptions and over-the-counter products
• Practice to the full extent of expanded scope with Professional Services within your capability
• Be clearly identifiable to the public
• Ensure accuracy and appropriateness of all prescriptions dispensed
• Communicate with other healthcare professionals within the circle of care to provide customer care
• Maintain all records required in accordance with legislation, standards of practice, and policy

Workflow and Inventory Management:

• Control access to the dispensary respecting inventory and patient confidentiality
• Review and maintain Workflow Queues daily
• Regularly review ‘will call’ bins per established SOPs
• Review stock to identify expired inventory
• Oversee current stock levels and medication orders from wholesalers
• Ensure all documentation and control requirements for substances under the Controlled Drugs and Substances Act are met, including reporting to Health Canada and regulatory bodies

Operations:

• Ensure entry/pickup workstations, counseling/waiting areas, and work islands reflect an appropriate image of the Pharmacy
• Participate in financial reporting as appropriate
• Read and act on store communications via the in-store web
• File incident reports for any medication or privacy incidents involving customers or staff

Experience, Skills & Qualifications:

• Independent thinking and decision-making skills
• Ability to plan, coordinate, delegate, and coach pharmacy colleagues
• Proven ability to drive and build the business, lead by example, and support enterprise programs
• Commitment to exceptional customer service
• Strong customer relations skills and professionalism
• Problem-solving skills with experience in action plan execution
• Personal computing skills and knowledge of pharmacy systems are assets
• Adherence to Health & Safety procedures to ensure a safe work environment
• Complete mandatory training and ongoing education as needed

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Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner with the support of a national brand. Benefits include a purchase discount program, flexible schedules, competitive pay, and online learning through Academy.

Take ownership of your work and find ways to care for your patients, co-workers, customers, and community.

Our Associate Owners value Canada’s diversity as an opportunity to better serve their communities. We strive to reflect the nation’s evolving diversity in our products, hiring practices, and store culture. Accommodation is available upon request for applicants and colleagues with disabilities.

We believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct, reinforcing stakeholder and customer expectations.

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#FS #PHARM #NS