Pet Groomer Trainee

PetSmart Store Support Group, Inc.; Northwestern Ontario; On-site; CAD 30,000 - 40,000; Full time

Job summary

Join a leading company in pet care as a Pet Groomer Trainee, where you'll engage with pet parents and learn grooming techniques. This role involves providing salon services, ensuring pet safety, and contributing to a positive customer experience. With training from experienced professionals, you will develop essential skills in a supportive environment.

Benefits

401k

Tuition assistance

Associate discounts and perks

Paid time off for full-time associates

Career pathing

Qualifications

• Prior grooming experience preferred.
• Proficiency in computer applications.
• Flexible schedule, including evenings and weekends.

Responsibilities

• Perform grooming services under supervision.
• Recommend health solutions to pet parents.
• Maintain cleanliness and safety standards.

Skills

Communication

Attention to detail

Organizational skills

Ability to work under pressure

Education

Completion of PetSmart’s Salon Academy training

Job description

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM!

Pet Groomer Trainee

About Life at PetSmart

At PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love — a lesson we learn from our pets—and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

Benefits that benefit you

• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for full-time associates
• Career pathing

Job Summary

PetSmart’s Pet Stylist in Training is responsible for engaging with pet parents and their pets, providing positive experiences and salon services. This role receives training from our experienced Professional Styling teams, learning proper grooming techniques. It also involves upholding the company’s vision, mission, values, and strategy, maintaining store cleanliness, recommending solutions for pet parents, and ensuring pet safety standards.

The Pet Stylist in Training role is obtained once the associate has successfully completed the PetSmart Grooming Academy.

Essential Responsibilities

• Perform bath, brush, grooming, nail trims, teeth brushing, and sanitary services under supervision, following PetSmart’s standards.
• Develop safe technical skills to meet or exceed expectations.
• Recommend health and wellness solutions to pet parents based on pet needs.
• Ensure a positive pet parent experience, handling inquiries and assisting with reservations.
• Conduct appointment reminders, maintain records, and rebook appointments.
• Promote salon sales and meet sales targets and metrics.
• Recommends and sells merchandise and services.
• Maintain cleanliness, sanitation, and humane conditions for pets in the grooming area.
• Take immediate action for sick or injured pets, including transport to the vet if needed.
• Assist in other departments as required.
• Participate in our culture of Belonging and Recognition.
• Follow all company policies and procedures.

Qualifications

• Completion of PetSmart’s Salon Academy training and safety certification.
• Prior grooming experience preferred; may require a technical exam.
• Proficiency in computer applications.
• Ability to work under pressure and maintain composure.
• Flexible schedule, including evenings, weekends, and holidays.
• Strong organizational, attention to detail, and safety skills.
• Effective communication skills.

Physical Demands and Work Environment

• Stand, walk, climb ladders, and handle tools; reach, stoop, kneel, crouch, talk, and hear; vision requirements include depth perception.
• Lift up to 50 pounds frequently; team lift more than 100 pounds occasionally.
• Exposure to moving mechanical parts, wet environments, pet hair, noise, and live animals.

Do what you love

Join us to make a meaningful impact daily—helping customers, celebrating pets, and creating moments that matter. We cherish diversity and the unique perspectives of our 50,000 associates, united by a passion for pets.

We’re excited to hear your story and learn more about you! Apply now!