Personalization Specialist

Holt Renfrew; Vancouver; On-site; CAD 25,000 - 26,000; Full time

Benefits offered by this job

Competitive compensation

Employee discount

Pension

Health & dental benefits

Tuition assistance

Continuous learning & development

Job summary

Holt Renfrew in Vancouver seeks a Personalization Specialist to craft customized bottles, boxes, and items for clients through illustration, painting, and engraving. You will consult with clients, guide outcomes, and deliver high-quality results on time.

You will work with Sales Associates to ensure client satisfaction, prepare engraving files, and maintain a safe, organized workspace while upholding Health & Safety policies. Proficiency in English and/or French is preferred.

Qualifications

• Illustrator experience and vector file knowledge are an asset.
• Portfolio is required.
• Ability to communicate in English and/or French.

Responsibilities

• Consult with clients to determine the scope of work.
• Provide expert guidance on the end result.
• Complete work to the highest technical standard.
• Prepare vector files for engraving equipment.
• Deliver completed projects on or before the promised date.
• Collaborate with Sales Associates to ensure client satisfaction.
• Inform the manager of supply or equipment repair needs.
• Maintain a clean and orderly workspace.
• Adhere to Health & Safety policies.

Skills

Illustrator

Artist portfolio

English & French communication

Job description

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

• competitive total compensation
• a generous employee discount
• pension
• health & dental benefits
• tuition assistance
• continuous learning and development

Personalization Specialist

The Personalization Specialist works with associates to customize bottles, boxes, and specialty items for clients through illustrating, painting, or engraving products.

• Consult with clients to determine the scope of work
• Provide expert guidance on the end result
• Complete work as discussed to the highest technical standard
• Prepare vector files for engraving equipment
• Deliver completed projects on or before the date promised
• Partner professionally with Sales Associates to create client satisfaction
• Inform the manager of supply requirements or equipment repair needs
• Assist in maintaining a clean and orderly workspace
• Complies with all Health & Safety policies and requirements

The ideal candidate:

• Illustrator
• artist knowledge of vector files is an asset
• Artist Portfolio required
• Can communicate comfortably and clearly in English and/or French

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [e-mail] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Hiring Range / Échelle salariale à l’embauche : $17.85 - $19.00 / 17,85$ - 19,00$ (per hour / de l’heure) Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount.

We are Canada’s FASHION and LIFESTYLE retailer, providing a strong trusted voice in the global fashion world on behalf of Canadian customers. We are the curators of EXTRAORDINARY products that INSPIRE our customers and are respectful of both people and planet. We provide personal service and experiences to empower our customers and colleagues to find the truest expression of themselves and create JOY in doing so. We are committed to creating and inspiring a more SUSTAINABLE future for all. We aim to IGNITE the possibility of POSITIVE CHANGE. No other brand has this combination of traits, and they give us our strong point of view and set us apart. Magenta Own and elevate Magenta so that it is synonymous with the brand. Canadian Be proud and make Canadians proud of who we are by representing a modern Canada, its values, its people, and its ethos on the global retail stage. Sustainability Be a leader in sustainability and ignite the possibility of positive change in others. Build loyalty by being known as a trusted brand that cares for its customers, colleagues, communities, as well as the planet. Personal Service Deliver the highest quality of service, not just to our most valuable customers, but to all guests of Holts. Our reach may be global, but our Values remain proudly Canadian. They are meaningful to us and guide how we work together and interact with our communities. Warmth Be open, welcoming, and respectful to others. Unity We are one team, one community, sharing one planet. Passion Passion is what drives us to be curious and think creatively. Excellence We constantly encourage ourselves to be better.