Personal Training Manager: Lead PT Team & Growth

Crunch Fitness; Kingston; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Employee discounts

Job summary

Crunch Fitness is hiring a Personal Training Manager in Kingston, Ontario. You will drive a high-performance, high-care culture focused on speed, urgency, and exceptional results through member integration, programming and development.

Create an inclusive club environment that supports member goal achievement without judgment. Responsibilities include leading PT services, coaching for client engagement and retention, and collaborating with the General Manager to maintain top-tier club standards.

Qualifications

• 2+ years of personal training experience preferred.
• 3+ years of experience in managing and leading a team of 8-15 employees preferred.
• CPR/AED certification required (can be obtained within 30 days of hire).
• Nationally Recognized Certified Personal Training License.

Responsibilities

• Administer and manage the CrunchOne Kickoff experience, coaching to acquire PT clients.
• Generate PT client leads and expand the client base for the team.
• Recruit, train, and manage a dynamic team of Personal Trainers.
• Develop and enhance the fitness expertise of Crunch team members.
• Achieve targets for new client acquisition and client retention.
• Coach direct reports on client engagement, prescription, acquisition, retention strategies.
• Conduct regular 1:1 meetings to review performance and guide goals.
• Ensure accurate administration of PT services, including programming and progress tracking.
• Maintain reporting and data to gain insights into department performance.
• Direct resources based on KPIs and priorities.
• Provide exceptional customer service by responding to member inquiries within 24 hours.
• Collaborate with the General Manager to uphold high club standards.

Skills

Personal training

Team leadership

KPI management

Customer service

CPR/AED

Education

Diploma or degree preferred

Job description

Crunch Fitness is hiring a Personal Training Manager in Kingston, Ontario. You will drive a high-performance, high-care culture focused on speed, urgency, and exceptional results through member integration, programming and development.

Create an inclusive club environment that supports member goal achievement without judgment. Responsibilities include leading PT services, coaching for client engagement and retention, and collaborating with the General Manager to maintain top-tier club standards.