Personal Training Manager: Lead a High-Impact PT Team

Crunch Fitness Canada; Vaughan; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Employee discounts

Job summary

Crunch Fitness Canada is seeking a Personal Training Manager to drive a high-performance, high-care culture through member integration, programming, and development. You will recruit, coach, and lead a dynamic team of Personal Trainers, grow the PT client base, and ensure accurate administration of services with KPI-driven accountability.

Collaborating with the General Manager, you will uphold the club experience, deliver exceptional service within 24 hours, and help the team achieve ambitious

Qualifications

• 2+ years of personal training experience.
• 3+ years leading a team of 8-15 employees.
• CPR/AED certification required (can be obtained within 30 days of hire).
• Nationally Recognized Certified Personal Training License.
• A basic criminal background check will be required as part of the hiring process.

Responsibilities

• Administer and manage the CrunchOne Kickoff experience, leading by example, coaching, and guiding to acquire personal training clients.
• Proactively generate personal training client leads and expand the client base for the team.
• Recruit, train, and manage the performance of a dynamic team of qualified Personal Trainers.
• Contribute to the development and enhance the fitness expertise of all Crunch team members.
• Achieve targets for both new client acquisition and existing client retention for the club.
• Coach and guide direct reports on effective client engagement, prescription, acquisition, and retention strategies.
• Conduct regular 1:1 meetings with direct reports to review performance, provide motivation, and guide towards individual and company goals.
• Ensure accurate administration of PT services, including client programming and progress tracking.
• Maintain meticulous reporting and data to gain insights into the department's performance.
• Strategically allocate and direct resources based on KPIs and organizational priorities.
• Provide exceptional customer service by responding to all member inquiries within 24 hours.
• Collaborate closely with the General Manager to uphold the highest standards in the club experience.

Education

Diploma or degree preferred

Job description

Crunch Fitness Canada is seeking a Personal Training Manager to drive a high-performance, high-care culture through member integration, programming, and development. You will recruit, coach, and lead a dynamic team of Personal Trainers, grow the PT client base, and ensure accurate administration of services with KPI-driven accountability.

Collaborating with the General Manager, you will uphold the club experience, deliver exceptional service within 24 hours, and help the team achieve ambitious