Personal Support Worker (PSW), Home Support - Full-time

VON Canada (Ontario); Chatham; On-site; CAD 40,000 - 50,000; Full time

Job summary

A community care provider in Chatham is seeking a Personal Support Worker to provide essential personal support and homemaking services to clients. This role requires strong communication skills and the ability to work effectively within a health care team. Candidates must have a high school diploma and relevant certifications. The position offers flexibility in hours and involvement in client care to promote independence and well-being.

Benefits

Eligible for temporary wage enhancement from Ontario Government

Qualifications

• Must have access to a personal vehicle and valid driver’s license.
• Current satisfactory Criminal Records Check may be required.

Responsibilities

• Provide personal care and homemaking services to clients.
• Collaborate with the healthcare team to meet client needs.
• Help with meal preparation and household safety.

Skills

Strong verbal and written communication skills

Good assessment skills

Ability to work effectively in a multidisciplinary team

Education

High school diploma

Certification in Home Support Worker or Personal Support Worker program

Job description

Overview

Requisition Details: Employment Status: Regular, Full-time (1.0 FTE). Program: Chatham Home Support Program. Hours Bi-Weekly: 75. Work Schedule: Days, Evenings, Weekends. Union/Bargaining Unit: SEIU. On-Call: No. Location: Chatham, ON. Existing Vacancy: Yes - we are currently hiring candidates for an existing vacancy in this position.

Are you a recent graduate of a PSW Program in Ontario? You may qualify for the Personal Support Worker Return of Service (PSW ROS) through Health Force Ontario. This program provides a $10,000 incentive to eligible PSWs in exchange for a 12-month commitment to an eligible employer. To view eligibility requirements, visit Health Force Ontario PSW ROS.

Job Summary:

The Personal Support Worker provides personal support and homemaking services to clients and families within the framework of VON policies, procedures, and standards. The PSW collaborates with members of the health care team to meet client needs and attain an optimal level of independence and well-being.

This position is eligible for the temporary $3.18 per hour wage enhancement from the Ontario Government for all hours spent directly caring for clients.

Key Responsibilities

• Observe and evaluate the client’s or family’s home, personal situation and care plan to determine if changes are needed; advise supervisor accordingly.
• Contribute to the development of the personal support care plan under the direction of the Personal Support Program Manager; document the plan with information from the funder, Manager, and client/family.
• Implement changes to the care plan under the Manager’s guidance for safety, liability, and financial reasons.
• Report changes in the client’s or family’s needs to the supervisor or Manager for adjustments to the care plan.
• Perform personal support tasks as needed, including light cleaning, meal preparation, clothing care, shopping, and maintaining household safety.
• Provide personal care as directed, including assistance with walking, stairs, bed mobility, eating, dressing, and personal hygiene.
• Provide simple bedside care under the direction of a nurse and offer respite care to clients as required.
• Support clients’ families by providing child care as needed to allow for family relief.
• Organize daily activities and set priorities for personal support and other tasks under the direction of the Manager or supervisor.
• Complete daily call checks and other forms to maintain operation of the personal and home support service.
• Assess client communication patterns and ability to relate.
• Communicate with health team members regarding client or family needs and inform a supervisor of any changes or concerns.
• Work in compliance with Occupational Health and Safety legislation, regulations, and VON policies; follow risk management guidelines to promote client safety.
• Perform other duties as assigned.

Common Responsibilities

• Promote the goals and values of VON as an integrated community care provider.
• Maintain a safe and healthy workplace and comply with the Occupational Health and Safety Act, Regulations, and VON Safety Management System.
• Adhere to all VON policies, confidentiality, and personal information protection requirements.
• Collaborate with other staff in a team approach to service delivery.

External and Internal Relationships

• Engage with the immediate supervisor or Personal Support Program Manager regarding changes to client plans and related information.

Education, Designations and Experience

• High school diploma (secondary school education preferred).
• Certification in Home Support Worker (Level I, II, III), Personal Support Worker program, or Health Care Aide.
• Current Standard First Aid Certificate or CPR Level C, if applicable to the work performed.
• Some household management experience and experience with elderly or ill individuals or children.

Skill Requirements

• Strong verbal and written communication skills; ability to communicate with clients and families with respect and empathy.
• Good assessment skills; awareness of community resources.
• Ability to work effectively in a multidisciplinary team or independently as required.
• Ability to follow directions and adapt to different social and economic environments.
• Commitment to confidentiality and professional conduct.

Other

• Must have access to a personal vehicle and possess a valid driver’s license and proof of vehicle insurance.
• Current satisfactory Criminal Records Check; Vulnerable Sector Search and/or Child Abuse Registry Check may be required.
• Available to work flexible hours; must be able to wear PPE.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying with proper technique, bending, reaching, kneeling, walking, sitting, standing, and climbing stairs.

Attention Current Employees (Internal Applicants): If applying to a unionized position, this posting may remain open beyond the deadline if there are not enough applicants. The posting may close at the employer’s discretion or follow a rolling deadline per the collective agreement.