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Personal Support Worker (PSW), Home Support - Full-time

VON Canada

Ailsa Craig

On-site

CAD 40,000 - 60,000

Full time

2 days ago
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Job summary

An established industry player is seeking dedicated Personal Support Workers to provide essential support and homemaking services to clients and families. In this rewarding role, you will collaborate with healthcare teams to promote client independence and well-being. Your responsibilities will include assessing client needs, implementing personalized care plans, and offering compassionate support. This position offers a unique opportunity to make a real difference in the lives of individuals in your community, while working in a dynamic and supportive environment. Join a team committed to quality care and client satisfaction!

Qualifications

  • High school diploma required; secondary education preferred.
  • Experience working with elderly or ill individuals is essential.

Responsibilities

  • Observe and evaluate clients' home situations and care plans.
  • Implement changes to care plans as directed by management.
  • Provide personal care and homemaking services tailored to client needs.

Skills

Verbal Communication
Written Communication
Assessment Skills
Empathy
Teamwork

Education

High School Diploma
CCA Certification
Certificate in Home Support Worker
Standard First Aid or CPR Level C

Job description

Requisition Details

Employment Status: Permanent, Full-time
Program Name: Home Support
Number of Hours Bi-Weekly: 75.00
Work Schedule: Days, Evenings, Weekends
On-Call: No

Existing Vacancy: Yes – we are currently hiring candidates for an existing vacancy in this position

Job Summary:

The Personal Support Worker provides personal support and homemaking services to clients and families within the framework of VON policies, procedures, and standards. The PSW collaborates with members of the healthcare team to meet clients' needs, promoting independence and well-being.

This position is eligible for the temporary $3.00 per hour wage enhancement from the Ontario Government for all hours spent directly caring for clients.

Key Responsibilities:

  • Observe and evaluate clients' or families' home and personal situations, and care plans to determine if changes are needed, reporting to the supervisor accordingly.
  • Contribute to developing the personal support care plan under the guidance of the Program Manager, based on information from the funder, manager, and client or family.
  • Implement changes to the care plan as directed by the manager for safety, liability, and financial reasons.
  • Report any changes in the client's or family's needs or home situation that may require adjustments to the care plan.
  • Perform personal support tasks such as light cleaning, meal preparation, clothing care, shopping, and household safety monitoring, tailored to client and family needs.
  • Provide personal care, including assistance with walking, stairs, bed transfers, eating, dressing, and hygiene, as directed.
  • Assist with bedside care under the supervision of a nurse when required.
  • Offer respite care to clients as needed and support families by providing childcare when necessary.
  • Organize daily activities and prioritize tasks under supervision.
  • Complete daily call checks and other documentation to ensure efficient service operation.
  • Assess communication patterns and relational abilities of clients.
  • Communicate with health team members regarding homemaking, physical, and emotional needs, and report concerns or changes to supervisors.
  • Comply with Occupational Health and Safety legislation, regulations, and VON policies.
  • Follow risk management policies to promote client safety.
  • Perform other duties as assigned.

External and Internal Relationships:

  • Maintain frequent communication with the supervisor or Program Manager regarding client plans and relevant information.

Education, Designations, and Experience:

  • High school diploma; secondary education preferred.
  • CCA Certification required in Nova Scotia.
  • Certificate in Home Support Worker (Level I, II, III), Personal Support Worker program, or Health Care Aide.
  • Current Standard First Aid or CPR Level C certificate, if applicable.
  • Experience in household management and working with elderly, ill individuals, or children.

Skill Requirements:

  • Strong verbal and written communication skills.
  • Effective communication with clients and families demonstrating respect, empathy, and understanding.
  • Good assessment skills and awareness of community resources.
  • Ability to work independently or as part of a multidisciplinary team.
  • Ability to follow directions and adapt to different social and economic environments.
  • Maintain confidentiality and demonstrate respect, empathy, and understanding in communication.

Other Requirements:

  • Must have access to a personal vehicle, a valid driver’s license, and proof of insurance.
  • Satisfactory Criminal Records Check; Vulnerable Sector Search and Child Abuse Registry Check may be required.
  • Availability to work flexible hours.
  • Ability to wear Personal Protective Equipment (PPE).

Working conditions involve physical activity including lifting, carrying, bending, reaching, kneeling, and other movements emphasizing good body mechanics. The role requires walking, sitting, standing, and climbing stairs throughout the day, with tasks requiring fine hand movements.

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