Personal Support Worker

University Health Network; Toronto; On-site; CAD 43,000 - 44,000; Part time

Benefits offered by this job

Competitive offer packages

HOOPP pension plan

Transit and UHN shuttle access

Flexible work environment

Development opportunities

Corporate discounts

Job summary

University Health Network (UHN) in Toronto is hiring a Personal Support Worker for the Emergency Department & SEMC, based at Toronto Western Hospital. The PSW will work across ED areas, supporting daily living activities and collaborating with an inter-professional care team.

The role requires HSCPOA registration and BCLS, with assets in behavioral management training and prior acute care or rehab experience. Strong computer skills and reliable attendance are expected.

Qualifications

• Current registration with the Health and Supportive Care Providers Oversight Authority (HSCPOA).
• Current Basic Cardiac Life Support (BCLS) Certificate.
• Behavioral management training (such as PIECES, U-First, CPI) is considered an asset.
• Ability to handle daily mild to moderate physical exertion (standing, walking, lifting, reaching) on a frequent basis.
• Acute care and/or previous rehab experience considered an asset.
• Excellent computer skills.
• Good attendance record is required.

Responsibilities

• Assist patients with activities of daily living: feeding, lifts and transfers, bathing, skin care, oral hygiene, and toileting.
• Perform tasks delegated by an RN or RPN with appropriate supervision.
• Communicate and demonstrate basic information per Plan of Care.
• Ensure a safe environment by reporting unsafe conditions and changes in patient condition.
• Complete and maintain related patient records and progress notes per hospital policy.

Skills

HSCPOA registration

BCLS certificate

Physical stamina

Acute care experience asset

Computer skills

Good attendance

Behavioral management training asset

Job description

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: CUPE TW Service

Number of Vacancies: 1

New or Replacement Position: New

Site: Toronto Western Hospital

Department: Emergency Department/Senior Emergency Medicine Centre (SEMC)

Reports to: Manager

Salary: $31.70- $32.61 per hour (start rate is non-negotiable)

Hours: Up to 22.5 hours per week

Shifts: Days (0730-1530), Evenings (1530-0730), Nights (2330-0730), Weekends, Holidays

Status: Permanent Part-Time

Closing Date: October 1, 2026

Position Summary

As a member of the Toronto Western Emergency Department & Seniors Emergency Medicine Centre (SEMC), the Personal Support Worker will be assigned to work in all areas of the Emergency Department, including SEMC, in accordance with relevant legislation/standards. The Personal Support Worker (PSW) is a member of the inter-professional care team and is expected to maintain a collaborative and active working relationship with team members in the provision of patient care.

Duties

• Assist patients with activities of daily living: This includes feeding, lifts and transfers, bathing, skin care, oral hygiene, and toileting.
• Perform tasks assigned or as delegated by an RN or RPN in compliance with the HSCPOA for which appropriate education and training has been completed. RNs and RPNs will be responsible for the oversight of the PSW when performing the assigned or delegated tasks. Delegated tasks can include actions that involve insertion of a digit or instrument into a body cavity, or any care or procedure under the dermis, for example.
• Communicate and demonstrate basic information in accordance with a patient’s pre-established Plan of Care.
• Ensure a safe environment for patients and staff by reporting and documenting unsafe conditions such as broken equipment as well as any patient behavioral, physical, or cognitive changes. Safety concerns must be reported to an RN, RPN or other regulated health provider, in compliance with patient safety responsibilities and corresponding hospital plans, policies and procedures in order to ensure a safe environment for patients.
• Complete and maintain related patient records and progress notes, as per hospital policy.

Qualifications

• Current registration with the Health and Supportive Care Providers Oversight Authority (HSCPOA);
• Current Basic Cardiac Life Support (BCLS) Certificate;
• Behavioral management training (such as PIECES, U-First, CPI) is considered an asset
• Ability to handle daily mild to moderate physical exertion (i.e. constant standing, walking, climbing, reaching and frequent movement) on an occasional to frequent basis;
• Acute care and/or previous rehab experience considered an asset;
• Excellent computer skills;
• Good attendance record is required

Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.