Personal Support Worker

University Health Network; Toronto; On-site; CAD 30,000 - 60,000; Full time

Job summary

University Health Network is seeking a dedicated Personal Support Worker to join the Emergency Department at Toronto Western Hospital. The successful candidate will support patients in daily activities, ensuring their comfort and safety while maintaining detailed care records. This permanent full-time role offers competitive hourly wages and opportunities for growth within a leading healthcare organization.

Benefits

Wellness services

Corporate discounts including travel and insurance

On-site gym access

Opportunities for development and promotions

Qualifications

• Registration with HSCPOA required.
• Current BCLS Certificate essential.
• Experience in acute care/rehab is an asset.

Responsibilities

• Assist patients with activities of daily living including feeding and toileting.
• Ensure a safe environment by reporting any safety concerns.
• Complete and maintain patient records and progress notes.

Skills

Ability to handle physical exertion

Communication skills

Education

Registration with the Health and Supportive Care Providers Oversight Authority

Basic Cardiac Life Support Certificate

Job description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

Union: CUPE TW Service
Number of vacancies: 1
Site: Toronto Western Hospital
Department: Emergency Department & Admitting
Reports to: Manager
Work Model: In-Office
Hours: 37.5 hours per week
Wage Range: $31.00-$31.89 (start rate non-negotiable)
Shifts: Days (730-1530), Evenings (1530-2330), Every Other Weekend, Stat Holidays
Status: Permanent Full-Time
Re-Posting Date: June 5, 2025
Closing Date: June 12, 2025

Please note that this job posting is re-posted due to correction in status. If you previously applied, you will not be required to re-apply to express your interest.

Position Summary

The Personal Support Worker (PSW) is a member of the inter-professional care team and is expected tomaintaina collaborative and active working relationship with team members in the provision of patient care.

Duties

• Assistpatients with activities of daily living: This includes feeding, lifts and transfers, bathing, skin care, oral hygiene, and toileting.
• Perform tasks assigned or as delegated by an RN or RPN in compliance with the RHPA for whichappropriate educationand training has been completed. RNs and RPNs willbe responsible forthe oversight of the PSW when performing the assigned or delegated tasks. Delegated tasks can include actions that involve insertion of a digit or instrument into a body cavity, or any care or procedure under the dermis, for example.
• Communicate anddemonstratebasic informationin accordance witha patient’s pre-established Plan of Care.
• Ensure a safe environment for patients and staff by reporting and documenting unsafe conditions such as broken equipment as well as any patient behavioral, physical, or cognitive changes. Safety concerns must be reported to an RN, RPN or other regulated health provider, in compliance with patient safety responsibilities and corresponding hospital plans, policies and proceduresin order toensure a safe environment for patients.
• Complete andmaintainrelated patient records and progress notes, as per hospital policy.

Qualifications

• Current registration with the Health and Supportive Care Providers Oversight Authority (HSCPOA);
• Current Basic Cardiac Life Support (BCLS)Certificate;
• Behavioral management training (such as PIECES, U-First, CPI) is considered anasset
• Ability to handle daily mild to moderate physical exertion (i.e.constant standing, walking, climbing, reaching and frequent movement) on an occasional to frequent basis;
• Acute care and/orpreviousrehab experience considered anasset;
• Good attendance record isrequired

Additional Information

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Wellness services & offerings
• Close access to the TTC and UHN shuttle service
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.