Personal Support Worker

TSA The Salvation Army TSA; Toronto; On-site; CAD 23,000 - 33,000; Full time

Job summary

The Salvation Army Meighen Health Centre is seeking a Personal Support Worker to provide compassionate, resident-focused care under the supervision of nursing staff. You will contribute to daily living activities, safety, and comfort while supporting participation in therapeutic programs.

Responsibilities include following the resident care plan, maintaining accurate records, and working within the nursing team to ensure high-quality, respectful care for residents in a supportive environment.

Qualifications

• Provides personal care in accordance with the resident care plan and established procedures.
• Maintains accurate records of personal care delivered.
• Follows RN/RPN guidance and care plans to support residents’ needs.

Responsibilities

• Provides personal care per care plan and within scope of practice.
• Maintains accurate records of care delivered.
• Assists with bathing, toileting, nutrition and transfers per care plan.
• Promotes safety and a positive, respectful environment.

Skills

Personal care

Patient safety

Teamwork

Communication

Education

PSW certificate

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

POSITION SUMMARY: At The Salvation Army Meighen Health Centre, the Personal Support Worker is accountable to the Charge Nurse (RPN) and/or Nurse Designate (RN) to provide excellent personal care to residents. Primary functions include providing care according to the established resident care plan including all components of activities of daily living and supporting participation in recreational and therapeutic activities. The Personal Support Worker is required to perform their duties in a manner consistent with the Salvation Army Meighen Health Centre's core values, ensure resident safety, and demonstrate customer service excellence while responsible for planning, implementation and evaluation of programs and services provided to the residents.

Specific Responsibilities

• Provides personal care in accordance with established policy, procedures, ministry regulations, physician's orders, the resident plan of care and within the scope of practice of a PSW.
• Contributes to and follows the plan of care to meet residents' assessed need.
• Responsible for maintaining accurate and complete records of personal care delivered.
• Demonstrates a professional working knowledge of all equipment used in the delivery of nursing care.
• Seeks direction from the RPN and/or RN when resident need exceeds experience or scope of practice
• Observes, reports, documents on POC and follows care plans as directed by the RN and/or RPN.
• Assists in maintaining a safe environment for residents
• PSW assignments will be decided and changed based on the RN/RPN's decision in the home areas

Essential Duties

• (1) Bathing/Showering
  • assists or shaves resident
  • provides mouth care
  • assists with dressing or undressing
  • provides hair and nail care,
  • provides a safe and comfortable environment and ensures privacy
  • Follows established procedures and routines for bathing/showering
• (2) Toileting
  • responds promptly to requests for toileting or change of incontinence products to prevent skin breakdown
  • provides thorough peri care following elimination of urine or feces
  • follows toileting schedule as per care plan
• (3) Nutrition
  • records intake of each meal
  • feeds as necessary considering resident's preferences and diet restrictions
  • provides a safe and pleasant dining experience
  • Follows proper diet protocols as per resident's care plan.
• (4) Transfers
  • Transfers safely according to care plan, flow sheet and bedside logo instructions
  • Ensures the use of safe techniques when using all lifts as per care plan.
  • maintains proper body alignment of resident while in bed or chair.
  • Positions residents according to procedure and care plan

Leadership

• Promotes positive work environment and teamwork by following the Meighen Health Centre's policies and procedures
• Puts residents' needs first

Financial Accountability

• Ensures appropriate utilization of all supplies and equipment.
• Utilizes assigned equipment and supplies appropriately as per policies and procedures.

Human Resources

• Participates in an effective orientation, and performance management process in accordance with The Salvation Army Meighen Health Centre's standards for all employees within the nursing department.
• Identifies nursing department learning needs and communicates to leadership within the home
• Models positive working relationships with the management, co-workers, and union
• Actively participates in the annual educational program for the nursing department
• Demonstrates relevant understanding of and compliance with legislative knowledge of the Employment Standards Act, Human Rights Act, collective agreement and MLTC Act as it applies to the nursing direct care staff.

Health and Safety

• Demonstrates understanding of, and compliance with, workers' responsibilities under the Occupational Health and Safety Act and Regulations, WSIB policy and Meighen Health Centre's Health and Safety plans, policies, and procedures
• Attends Health and Safety in-services and takes action to address unsafe conditions and/or procedures, to ensure a healthy and safe work environment
• Advises supervisor or designate immediately of all staff incidents that may result in an Occupational A