PERSONAL SUPPORT WORKER

Southbridge Care Homes; Port Hope; Hybrid; CAD 29,000 - 41,000; Full time

Job summary

Southbridge Care Homes is hiring a Personal Support Worker in Port Hope, ON. The role provides direct care to residents, including assistance with mobility, meals, and daily living activities, while supporting emotional and social needs.

Ideal candidates hold a verified PSW program (≥600 hours) and can work both independently and as part of a team. Prior long-term care experience is an asset, with strong communication and adherence to care plans and policies.

Qualifications

• PSW program that meets ministry standards and is at least 600 hours in duration.
• Experience in long-term care is an asset.
• Ability to read and write English and follow care plans.
• Ability to work independently and as part of a team.

Responsibilities

• Provide direct personal and nursing care to residents.
• Assist with ambulation, feeding, bathing and grooming.
• Support residents in activity programs and meals.
• Offer emotional and social support to residents and families.
• Follow documentation, infection control and safety procedures.
• Communicate unit needs to supervisor and participate in care conferences.

Skills

Empathy

Communication

Teamwork

Organizational skills

Reading & writing English

Independence

Education

PSW program (≥600 hours)

Job description

Posted Wednesday, August 19, 2026 at 4:00 AM

Home: Hope Street Terrace

Location: Port Hope, ON

Hourly Wage: starting at $25.47

Position: Personal Support Worker

Southbridge Care Homes provides exceptional acquisition, management, and redevelopment services for long-term care homes and retirement communities across Ontario. Our mission is to maintain a best-in-class portfolio that consistently delivers excellence in care and services while ensuring economic sustainability.

Reports to: Director of Care

The Personal Support Worker provides direct personal and nursing care to residents to fulfil the physical, intellectual, emotional, social and spiritual needs of residents in accordance to home polices, procedure and work routines.

Key Responsibilities:

• Assists in providing direct care for residents; assists with ambulation, feeding, bathing and grooming.
• Encourages participation in activity programs by assisting residents to and from activities.
• Assists with meal service and nourishment delivery to residents and provides feeding assistance as required.
• Provides emotional and social support to residents/families including palliative care.
• Adheres to established departmental policies and procedures regarding documentation, quality assurance, fire, safety, environment and infection control.
• Consults with and informs supervisor of unit activities, needs and matters related to resident care.
• Participates in care conferences and documentation related to resident care plans.

Knowledge and Skills Required:

• Completed a PSW Program that meets the appropriate standards established by the Ministry of Training, Colleges and Universities, the National Association of Career Colleges, or the Ontario Community Support Association and must be a minimum of 600 hours in duration (including class time and practical experience time)
• Experience in long-term care an asset
• Knowledge and experience in care planning systems and documentation required
• Mentally and physically able to perform duties as assigned
• Ability to communicate positively with other staff, residents and families
• Demonstrates empathy, concern and interest in providing quality care and service to residents
• Demonstrates organizational skills and ability to complete assignments in a timely fashion
• Ability to work independently and as part of a team
• Ability to provide resident care in accordance with application legislation, job routines, nursing care plans, ability to read and write English and understand verbal and written instructions in English.

Additional Requirements include

• A negative vulnerable sector check completed within 6 months of start date.
• Completion of a 2 Step TB Skin test within the last 12 months of start date.

Southbridge welcomes those applicants with disability related needs and those whom a need for accommodation in the recruitment process. Please provide notice of your need for accommodation to the hiring manager upon scheduling of an interview.

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