Personal Support Worker

Responsive Group; Ottawa; On-site; CAD 40,000 - 50,000; Full time

Job summary

A supportive care home in Orléans is looking for a compassionate Personal Support Worker (PSW) to assist residents with daily activities and promote their independence. The ideal candidate has a PSW certification and shows effective communication skills. This position offers competitive wages, comprehensive benefits, and opportunities for growth. Successful candidates will support residents' emotional and physical well-being and help maintain a dignified living environment.

Benefits

Competitive wages

Comprehensive health benefits

Personal and professional growth opportunities

Qualifications

• 600 hours of training, including practical experience required.
• Experience with person-centered care philosophy is necessary.
• French speaking is an asset.

Responsibilities

• Support residents with personal care and Activities of Daily Living.
• Monitor and report changes in residents’ well-being.
• Participate in care conferences and contribute to care planning.

Skills

Compassionate care

Communication skills

Interpersonal skills

Person-centered care

Education

PSW certification from a Ministry-approved program

Job description

Making EVERY Moment Matter for those who call our Residence home.

About Us:

At Cardinal Creek Residence, we believe that each day is an opportunity to create moments of joy, connection, and purpose for the people who call the Residence home. We’re looking for a compassionate, collaborative Personal Support Worker (PSW) who values meaningful relationships and understands that care is as much about heart as it is about skill.

Located in beautiful Orléans, Ontario, this brand-new Residence, opening in Spring 2026, will offer 134 single occupancy rooms with ensuite and 90 shared rooms, each designed for comfort and dignity. Residents will enjoy 24-hour nursing care alongside a range of personalized supports that help them live well, feel valued, and stay connected to what matters most in their lives.

Why Join Us?

• Competitive wages that recognize your skills and dedication
• Comprehensive benefits to support your health and well-being
• Exclusive perks that make your work life more enjoyable
• Opportunities for personal and professional growth to help you thrive in your career

Scope of the Role:

As a Personal Support Worker (PS W), you’ll support residents with daily living activities, promote independence, and ensure their well-being, comfort, and dignity. Reporting to the Director of Care and Home Area (HA) Supervisor, you’ll work closely with the care team to deliver personalized, respectful care.

Responsibilities:

• Embody our person-centred living philosophy
• Support residents with personal care and all Activities of Daily Living (ADLs), promoting independence and choice.
• Monitor and report changes in residents’ physical and emotional well-being to registered staff.
• Accurately document care and daily activities in electronic health records.
• Communicate professionally with residents, families, and team members.
• Maintain a clean, safe, and supportive environment, following all health and safety protocols.
• Assist with meals, nourishment delivery, and feeding support as needed.
• Participate in care conferences and contribute to individualized care planning.
• Use Gentle Persuasive Approaches (GPA) when managing responsive behaviours.
• Safely operate mechanical lifts and follow safe transfer techniques.
• Ensure personal care items are clean, labeled, and accessible.
• Uphold all home policies, including the Code of Conduct, Mission, Vision, Values, and Residents’ Bill of Rights.
• Perform other duties as required to support resident care and home operations.

Qualifications:

• PSW certification from a Ministry-approved program of at least 600 hours, including class and practical experience.
• Registration with HSCPOA preferred.
• RNs, RPNs, or students in these programs may qualify if approved by the Director of Care.
• Experience with person-centered care philosophy.
• Strong oral and written communication skills.
• Effective interpersonal skills focused on residents’ emotional well-being and positive interactions.
• French speaking an asset

Compliance & Health Requirements:

• A current Vulnerable Sector Check (including a Criminal Background Check) completed within the past six months, or willingness to obtain one.
• TB test results dated within the last six months, or within 14 days of hire; alternatively, a chest X-ray completed within the last year, in accordance with Public Health guidelines.
• Proof of all required vaccinations must be provided. Staying "up to date" with recommended vaccines is strongly encouraged. Requirements are subject to change based on Employer directives.

If you’re interested in working as a PSW, we’d love to hear from you. Please submit your resume to be considered for opportunities starting in 2026.

We look forward to speaking with you and Making EVERY Moment Matter. Although we appreciate all applicants' interest, only those selected for further consideration will be contacted.

We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all. If you require accommodation at any time during the recruitment process, please contact the hiring manager.