Personal Support Worker

The Salvation Army in Canada; London; On-site; CAD 30,000 - 60,000; Full time

Job summary

The Salvation Army is hiring a Personal Support Worker in London, Ontario, for a temporary full-time summer position. This role is essential for providing dignified personal support to seniors and ensuring their comfort and safety. Candidates must have a Personal Support Worker certificate and experience with elderly populations, demonstrating compassion and a commitment to quality care.

Qualifications

• Minimum one (1) year of prior experience with cognitively impaired/frail elderly populations.
• Fluent French communication skills are an asset.
• Background Check required.

Responsibilities

• Assist clients with daily living activities such as bathing, meals, and mobility.
• Prepare and serve snacks according to dietary requirements.
• Maintain accurate documentation and records.

Skills

Communication

Interpersonal Skills

Problem Solving

First Aid

Education

Personal Support Worker Certificate

Standard First Aid & CPR Certification

Tools

Microsoft Office

Job description

3 days ago Be among the first 25 applicants

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

POSITION PURPOSE SUMMARY:

The Personal Support Worker is responsible to provide timely, responsive, and dignified personal supports while respectfully engaging with seniors ensuring a positive & enjoyable client experience.

Accountabilities

• Client Services:
• In an efficient, client focused, kind and safe manner, assist clients with the provision of activities of daily living as required, including bathing, meal, washroom, mobility assistance etc.
• While ensuring dignity & safety, provide whirlpool baths as scheduled and maintain accurate monthly bathing record.
• Assist or facilitate as required the safe arrival and departure of participants.
• Monitor, supervise, and support clients and the environment to ensure safety.
• Lift and transfer clients using mechanical or physical means according to established protocol.
• Assist clients with mobility as required to ensure their safety.
• In accordance with Safe Food Handling principles, prepare and serve snacks, lunch and nourishments which meet the client’s individual dietary requirements for safety and preference and as directed by the Community Nurse.
• Take active measures to ensure a pleasant participant experience by setting the environment and employing a strong customer service focus during interactions.
• Implement temperature control measures by testing, monitoring, and documenting temperature readings related to safe food handling/storage and infection prevention and control measures, reporting all concerns to Program Supervisor.
• Remain cognizant and informed of infection prevention and control measures and abide by all applicable policy in the achievement of a healthy environment.
• Respond calmly and professionally in emergency situations and assist as directed; implement First Aid Training and Gentle Persuasion Approach when required.
• Assist the Community Nurse with client health assessments.
• When required, facilitate pre-planned recreational activities for program participants in partnership with the Recreation Team in a positive and engaging manner.
• Communication/Administration:
• Maintain accurate documentation and records.
• Report any actual or potential problems/situations/particular needs to the Program Supervisor or designate.
• Report any property damage, mechanical breakdown of equipment and/or repairs needed in the program as per policy.
• Complete and submit detailed incident reports.
• Monitor and respond to internal email correspondence regularly.
• Participate in the development of departmental policies and procedures.
• Human Resources:
• Provide support, orientation, training, and direction to new staff/volunteers/students.
• Identify professional development opportunities to enhance the manner in which services can be delivered.
• Health & Safety
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• Responsible to follow through on all safety and security procedures (including fire) as outlined in the policy and procedures manual.
• Maintain sanitation and proper health, and safety standards of hygiene while performing duties.
• Demonstrate commitment to relationship-centered care.
• Participate in program CQI initiatives and client reassessment process.
  
  

Perform Other Duties As Required.

CRITICAL RELATIONSHIP CENTRED MANAGEMENT:

• Assist the ADP Program Director, Program Supervisor, and coworkers in creating and maintaining a high quality, client focused, community program suitable for providing varying levels of care to program participants.
  
  

Internal Relationships

• Corps Officer, Leadership, coworkers, students, volunteers
• Mandatory attendance at scheduled staff meetings and training events.
• Represent the Adult Day Program on internal committees.
  
  

External Relationships

• Community, program clients and their families
  
  

Managerial/Technical Leadership Responsibility

• This position reports directly to the Adult Day Program Supervisor or designate.
• Maintain up to date knowledge of Alzheimer Disease and related dementias and community resources.
• Participate in client specific and/or program specific training and professional development as required.
• Participate in the development of meeting agendas, maintain regular attendance at team meetings, arrive on time and prepared to participate in team discussions/decision-making.
  
  

Property, Financial And Materials Management

• Receive, document, and secure all payments for services.
  
  

Working Conditions

• This is a temporary full time summer position. ( 35 hours per week for 10 weeks)
• Flexibility in scheduling is required to meet program requirements.
• The Supervisor will set the hours of work and work schedule.
• Ability to lift/move up to 50 lbs. and apply effective body mechanics and meet the physical demands of the position.
• Frequent lifting, twisting, bending, crouching, reaching, pushing, and pulling, walking, and standing for long period; some kneeling, running may be required.
  
  

Normal hours of work: Shifts will include days.

Normal location of work: 1340 Dundas Street, London ON N5W 3B6

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

Education And Experience Qualifications

Education, Qualifications and Certifications:

• Personal Support Worker Certificate would be an asset and/or experience in recreation planning and facilitation.
• Fluent French verbal and written communication skills are an asset.
• Provide an original copy of a Background Check with Vulnerable Sector screening that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the national Canadian Police Information Centre (CPIC) or through a local police detachment.
• May require screening through The Salvation Army Abuse Registry.
  
  

Experience And Skilled Knowledge Requirements

• Minimum of one (1) year of prior work experience working with cognitively impaired/frail elderly populations.
• Current Standard First Aid & CPR Certification
• Gentle Persuasive Approach (GPA) training considered an asset
• Montessori for Dementia Care certificate would be an asset.
• U-First Training would be an asset.
• Proficiency in all Microsoft Office products is required - i.e., Word, Excel, Publisher, PowerPoint, Outlook, and Internet; ability to successfully interact with iPads/tablets and Smart Boards.
• Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
  
  

Skills And Capabilities

• Ability to maintain a high level of confidentiality, exercise good judgement and problem solve effectively.
• Ability to work independently and participate as an active and responsible team member; promote commitment within a multidisciplinary team towards the attainment of common goals and motivates others to further the program and agency goals.
• Ability to earn the trust and respect of others through consistent honest and professional interactions and diplomatically manages challenging interpersonal situations.
• Takes personal responsibility for the quality and timeliness of work and achieves results with minimal oversight.
• Exhibit good listening skills, have strong oral/written communication skills and respect authority.
• Self-motivated/disciplined; able to follow directives, be self- directed, and to direct others within established boundaries.
• Excellent interpersonal skills, integrity, and adaptability; attention to detail and analytical skills.
• Lead by example, by demonstrating a strong work ethic and a willingness to learn and be flexible in the face of change to meet community expectations & funding obligations.
  
  

Compensation

The target hiring range for this position is $21.83 to $27.29 with a maximum of $32.75.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Non-profit Organization Management

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