Personal Support Worker

Incubate Home Care; Edmonton; On-site; CAD 42,000 - 54,000; Full time

Job summary

Incubate Home Care Ltd. in Edmonton, AB is seeking a dedicated Personal Support Worker to provide in-home care, assist with daily living activities, and offer companionship.

This full-time, on-site role supports clients with bathing, dressing, mobility, meal preparation, light housekeeping, and adherence to care plans while maintaining dignity and privacy. You will document observations and collaborate with families and healthcare teams.

Qualifications

• Experience as a Support Worker or Personal Support Worker in home care, community care, or related setting.
• Strong interpersonal and communication abilities with clients, families, and colleagues.
• Knowledge of safeguarding practices, client rights, and confidentiality.
• Basic digital literacy to use care documentation tools and electronic records.
• Certification or training in personal support work or health care aide; CPR/First Aid and background checks.

Responsibilities

• Assist clients with daily living activities (bathing, dressing, grooming, toileting, mobility).
• Provide companionship and engage clients in meaningful activities.
• Support meal planning and preparation and light housekeeping.
• Observe and report changes in clients’ health or behaviour; follow care plans.
• Maintain clear documentation, respect client dignity and privacy, and adhere to safety protocols.

Skills

Interpersonal skills

Communication

Active listening

Respectful interactions

Lifting & transfers

Mobility assistance

Digital literacy

Safeguarding

Confidentiality

Education

CPR/First Aid certification

Care aide certification

Personal Support Worker training

Job description

Company Description

Incubate Home Care Ltd. provides compassionate in-home support to seniors and individuals living with disabilities. The organization offers a range of services, including personal care, companionship, medication management, meal preparation, mobility assistance, light housekeeping, and specialized care for dementia and Alzheimer’s. Incubate Home Care also delivers respite care to support families and caregivers, promoting peace of mind and continuity of care. The team is committed to delivering personalized, respectful services that help clients maintain independence and quality of life in the comfort of their own homes.

Role Description

The Personal Support Worker is a full-time, on-site role based in Edmonton, AB. This role involves assisting clients with daily living activities such as bathing, dressing, grooming, toileting, and mobility support. The Personal Support Worker will provide companionship, engage clients in meaningful activities, and support meal planning and preparation, as well as light housekeeping to maintain a safe and clean home environment. Responsibilities include observing and reporting changes in clients’ health or behavior, following care plans, supporting medication reminders, and collaborating with families and healthcare professionals. The role also requires maintaining clear documentation, respecting client dignity and privacy, and adhering to all care and safety protocols.

Qualifications

• Experience working as a Support Worker or Personal Support Worker in home care, community care, or a related setting.
• Strong Interpersonal Skills and Communication abilities to build trust, listen effectively, and interact respectfully with clients, families, and colleagues.
• Knowledge of Safeguarding practices, client rights, and confidentiality, with the ability to recognize and report safety or abuse concerns appropriately.
• Basic Technical Support and digital literacy skills to use care documentation tools, mobile devices, and electronic records as required.
• Relevant certification or training in personal support work, health care aide, or equivalent; current CPR/First Aid and clear background checks.
• Ability to assist with lifting, transfers, and mobility; capacity to work various shifts, including evenings and weekends, as needed.
• Experience supporting seniors or individuals with disabilities, including dementia or Alzheimer’s, is an asset.