Personal Support Worker

Halton Region; Burlington; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local community service provider is seeking dedicated individuals to provide personal support and care to residents in a long-term care facility. The role requires a Secondary School Diploma and a Personal Support Worker Certificate, along with excellent communication skills and the ability to work as part of a team. The position offers competitive pay ranging from $26.73 to $28.23 per hour with a focus on client-centered service and respect for resident needs.

Qualifications

• Must have a Vulnerable Sector Check completed within the last 6 months.
• Previous experience in geriatrics, rehabilitation, or care setting is preferred.
• Training in Gentle Persuasive Approach (GPA) is a plus.

Responsibilities

• Provide personal care for residents ensuring their well-being.
• Communicate effectively with residents, staff, and families.
• Record necessary data and observe changes in residents' status.

Skills

Team oriented

Excellent communication skills

Ability to work independently

Understanding of Residents’ Bill of Rights

Education

Secondary School Graduation Diploma

Personal Support Worker Certificate

Tools

Point Click Care (PCC)

Point of Care (POC)

Job description

Halton Region is committed to fostering a diverse, inclusive, and equitable workplace that reflects the communities we serve. We value, welcome and respect the unique perspectives and contributions of all individuals. We encourage applications from Indigenous Peoples (First Nation, Métis, Inuit), Black and racialized persons, persons with disabilities, women, and members of the 2SLGBTQ+ community. Accommodations are available at any point upon request for candidates participating in the selection process.

We are proud to operate three non‑profit long‑term care homes where our employees make a meaningful contribution to the lives of the residents by providing quality care in a family‑like atmosphere. As an employee, you will be part of a progressive, service‑focused and award‑winning employer with a diverse and inclusive work environment. We are also recognized as a Registered Nurses' Association of Ontario (RNAO) Best Practice Spotlight organization.

You make a positive difference in people’s lives because you provide high‑quality customer‑centered services. You operate within a highly ethical environment and will be accountable for going the extra mile, listening to your customers, creatively meeting needs and always being respectful to those you serve. As a result, you will be part of a qualified and strategic team recognized widely for caring, excellence, integrity, inclusiveness and flexibility.

To be considered for interview, you must have a Vulnerable Sector Check completed by your local municipal police within the last 6 months or proof of application.

Posting ID: 4835

Department: Social & Community Services

Division: Services For Seniors

Pay Range: $26.73 - $28.23

Job Type: Permanent

Hours of Work: 16 hours per week (Nights, 1500 - 2300)

Work Location: Creek Way Village Long Term Care Facility - 5200 Corporate Drive, Burlington

Employee Group: OPSEU LTC

Posting Date: December 9, 2025

Application Deadline: December 16, 2025

Applicants within the bargaining unit will be provided first consideration.

Job Summary

Participate as a member of the nursing and personal care team, providing care in activities of daily living to the residents. This includes reporting changes in resident status in Point of Care and carrying out direction from registered staff.

Duties & Responsibilities

• Provide personal care for residents including all activities of daily living to ensure their optimum physical, social and emotional well‑being.
• Communicate effectively with residents, staff and families.
• Provide excellent customer service at all times, in a respectful, courteous and pleasant manner.
• Provide individualized service and create a home‑like atmosphere.
• Observe and report changes in the resident’s status.
• Record necessary data (e.g. flow sheets).
• Share responsibility for the care of equipment in the Home and the personal belongings of residents.
• Work co‑operatively with team members.
• Receive direction from registered staff.
• Participate in quality improvement activities as directed.
• Perform other duties as assigned.

Essential Skills & Qualifications

• Secondary School Graduation Diploma and a Personal Support Worker Certificate from a recognized college.
• Team oriented with excellent communication skills.
• Understanding of the Residents’ Bill of Rights and Compliance Standards as set out by the Ministry of Long‑Term Care.
• Ability to work independently, prioritize and adapt to resident needs.

Preferred Skills & Qualifications

• Previous experience in geriatrics, rehabilitation or care setting.
• Training in Gentle Persuasive Approach (GPA).
• Familiarity with basic computer functionality, experience with Point Click Care (PCC), or Point of Care (POC).

Working Conditions

• Must be able to work shifts.
• Must be able to perform all the necessary physical tasks associated with the care and assistance of residents.

Employment Conditions

• Current (obtained within the past six (6) months), original and acceptable Criminal Records Check, including Vulnerable Sector Screening by the first day of employment.
• Current (obtained within the past six (6) months) two‑step tuberculosis test or Quanti‑FERON‑TB Gold plus test by the first day of employment.

Important Information About Your Application

• In accordance with requirements in Ontario Regulation 191/11 – Integrated Accessibility Standards and the Ontario Human Rights Code, Halton Region will accommodate the needs of individuals with disabilities throughout the recruitment process. If you require accommodation at any stage of the recruitment process, please inform the Talent Acquisition representative of the nature of the accommodation(s) you require.
• Please submit your application online. We will accommodate individual needs for applicants with disabilities and others who are not able to apply online. If you experience any issues with submitting your application, please contact HR Access at 905‑825‑6000 extension 7700.
• Applications will be accepted until 11:59 p.m. on the deadline date specified on the posting.
• We encourage applications from all qualified individuals; however, only those under consideration will be contacted.
• Personal information collected through the job application process will only be used for the purpose of determining qualifications for employment.
• If selected for an interview, you will be contacted by email and/or phone. Please ensure the contact information provided on your resume is up to date and that you check your email and voicemail regularly.

Halton Region serves more than 650,000 residents throughout Burlington, Halton Hills, Milton and Oakville. We are committed to the delivery of high quality programs and services that make Halton a great place to live and work. We engage great people who contribute to meaningful work that makes a positive difference in our community. At Halton, you are encouraged to grow and succeed in your career and are recognized for your accomplishments and contributions.